filters
State:
Show
City:
Show
Product:
Show

Boxycharm - Address

4.6
Details
My box is being returned to you because I just moved here and didn’t check my mail on time. Can you please resend it. I am not pissed by the way it’s my fault I’m just trying to contact someone.
View full review
Review
#1678257 Review #1678257 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Beauty Subscription Box

Boxycharm - Box never shipped

1.0
Details
Voicemail said contact through email. But i havs 14 times and still nothing resolved and the havent gotton back to me in weeks now!
View full review
Review
#1678798 Review #1678798 is a subjective opinion of poster.
Cons
  • Cannot talk with a person all through email
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
Tags
  • bad service

Boxycharm - Can’t log in to see my account

3.3
Details
It won’t let me login or change my account
View full review
Review
#1681627 Review #1681627 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Easier login
Tags
  • bad service

Boxycharm - Never received

1.6
Details
Boxycharm - Never received
I’m not happy at all. I never received my first boxy charm and I was so excited to try it. Then I sent I an email to them and waited the mandatory 2-3 business days and they never got back to me, instead they sent another 2-3 business day email. I’m so upset that I never got my box seeing as I switched from one make up subscription to boxy charm because I heard such great things. Over all I’m just getting upset now and I’ve paid for something it seem I’m never going to get.
View full review
Review
#1562248 Review #1562248 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm - Issue

1.0
Details
Can you deactivate my account?? Pls & thanks
View full review
Review
#1679045 Review #1679045 is a subjective opinion of poster.
Pros
  • Ontime delivery
Cons
  • Bad customer service
Reason of review
Poor customer service
Tags
  • Bad Customer Experience

Boxycharm - Unprofessional and disappointing

2.1
Details
after receiving multiple excuses as to why my add on purchases were not shipped - they decided to quit answering me entirely after they took my money for all 3 of the products i ordered
View full review
Review
#1677027 Review #1677027 is a subjective opinion of poster.
Pros
  • Great quality
Cons
  • Do not recieve items paid for
  • Customer service
  • Cant talk to people phone number not working and email ignore
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • bad service

Boxycharm - My account

1.0
Details
Please cancel my subscription thanks
View full review
Review
#1677830 Review #1677830 is a subjective opinion of poster.
Cons
  • Tricked
Reason of review
Not as described/ advertised
Loss
$30
Preferred solution
Please cancel my subscription
Tags
  • cancel account

Boxycharm - Subscribe

1.0
Details
Boxycharm - Subscribe

Update by user 2 days ago

I hope to get replacement box for 2 months

Update by user 2 days ago

I want replacement box for October and November it was so horrible I did my preference as natural color all I got loud colors. Plus I was brand new customer did not got any gift

Original review posted by user Oct 10

I am not able to subscribe
View full review
Review
#1677193 Review #1677193 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Very loud colors
  • Products
Cons
  • No phone number that works to talk to someone
  • Boxycharm box for october and november
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Deliver product or service ordered
Tags
  • Giveaways

Boxycharm - I Want a refund and to cancel my subscription

1.0
Details
When I went to set up my first boxycharm box the wrong shipping address was put down and I don’t want my first box to go to some random. I sent you guys an email telling you guys the problem and all I get back is. It’s not our problem it’s going to be the usps and fedexs problem. How am I suppose to get a hold of them when my tracking number doesn’t exist!! What kind of customer service only allows you to email. I literally paid for something that I’m not even going to get! By time you guys even get back to me it’s going to be too freaking late! Your customer service is trash
View full review
Review
#1697549 Review #1697549 is a subjective opinion of poster.
Pros
  • Have good makeup for a good price
Cons
  • Bad customer service
  • Cant talk to a real person
Reason of review
Poor customer service
Loss
$26
Preferred solution
Full refund
Tags
  • Disappointed Customer
  • Bad Customer Care

Boxycharm - No answer

1.0
Details
Voicemail box full. Could not leave a message
View full review
Review
#1673861 Review #1673861 is a subjective opinion of poster.
Cons
  • Did not recieve paid products
Reason of review
Order processing issue
Loss
$21
Preferred solution
Full refund
Tags
  • Refund