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Boxycharm - Nothing is getting resolved through emails

1.4
Details
Paid for box on oct 3rd-never got it, and then These ppl have THE gall to CHARGE ME FOR NOVEMBER? FOH.
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Review
#1696014 Review #1696014 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Pros
  • Products and price
  • Supposedly high end prodts deeply discounted
Cons
  • Fake phone numbers
  • Did not recieve paid products
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Deliver product or service ordered
Tags
  • Refunds
  • Beauty Subscription Box
  • Subscription
Boxycharm - Broken product
Boxycharm - Broken product
Boxycharm - Broken product
I recieved my boxycharm today however the highlighter is smashed and everywhere in the box. I was so excited for this product.
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2 comments
Anonymous
#1648950

I had the same thing happen. I contacted customer service, provided them with the requested picture of the damaged item and the mailing label on the box, and...NOTHING!

No call, email, NOTHING! I cancelled my subscription and I am going to make sure everyone knows how poor their customer service is.

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Review
#1471994 Review #1471994 is a subjective opinion of poster.
Product
Pretty Vulgar Shimmering Swan Makeup Highlighter
Reason of review
Damaged or defective

Boxycharm - Cancel my subscription

2.4
Details
Please cancel my subscription price jumped up to 27.00 without notice I am no longer willing to pay that amount
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1 comment
AllLion815
#1774795

It wasn't without notice. It was posted all over their site last month.

Review
#1696730 Review #1696730 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Boxycharm - Overcharged

5.0
Details
I was charged 27.00. When i pay 22.00. Can i get refunded? Thank you Janie Herrera
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Review
#1696582 Review #1696582 is a subjective opinion of poster.
Pros
  • Great price
Reason of review
Pricing issue
Loss
$5
Preferred solution
Price reduction

Boxycharm - I never received my package

1.0
Details
I have not received my package or was mailed sinced October 6 we are now the 17th i want to know what the *** is going on am I getting it or im getting my money back this is ***
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1 comment
StandingGull693
#1766228

I *** feel you. My *** has not yet arrived either.

I keep checking my tracking history and it just keeps saying the box has left Atlanta GA Distribution Center for the tenth *** times. It’s such *** and they don’t even reply back to my messages.

Review
#1682805 Review #1682805 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • When i receive the actual product
Cons
  • Impossible to contact a live person
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Price reduction
Tags
  • Beauty Subscription Box
1.6
Details
I admit i have had a problem with my usps carrier this year. After my 5th missing package and my sons birthday money missing i started having packeges sent to my job. Unfortunately i did not update my address when i re subscribed to boxycharm specifically just to get...
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Review
#1654448 Review #1654448 is a subjective opinion of poster.
Pros
  • Great product for great deal
  • When i receive the actual product
Cons
  • There is no working phone number
  • Impossible to contact a live person
  • Ignore your emails
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Deliver product or service ordered

Boxycharm in Hemet, California - Yo estoi mui molesta por k en cargué por primera ves mi caja y me la dejaron en un pakete no en la caja como yo la esperaba un pedazo de la caja todo mojado mis cosas umedas y en un pakete

5.0
Details
kiero ablar con el servicio Estoi inconforme 9514746439
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Review
#1689194 Review #1689194 is a subjective opinion of poster.
Service
Boxycharm Shipping Service

Boxycharm - Never received package

4.3
Details
Never got package would like to here back and also would like my monthly package
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Review
#1690493 Review #1690493 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Cons
  • Not receiving the product i paid for
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Beauty Subscription Box

Boxycharm - Product broken

3.0
Details
I receive my box today. My eyeshadow palette with broken.
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Review
#1688142 Review #1688142 is a subjective opinion of poster.
Product
Eyeshadow
Reason of review
Poor customer service
Preferred solution
Price reduction

Boxycharm - ***

1.2
Details
My October box was stolen. And they can't even let me know if they're going to replace it. I have gotten the same computer generated response like 11 times. Sorry, unprofessional, and no damn phone number...scammers!
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Review
#1678053 Review #1678053 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Mix of skincare and makeup
Cons
  • All
  • Ignore your emails
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund
Tags
  • Bad Customer Care