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Boxycharm - Beauty Box Review from Kingsburg, California
Boxycharm - Beauty Box Review from Kingsburg, California
As a first time customer to boxy charm I was ecstatic and anxious to finally get my hands in the box! Sadly my box came damaged, it was smashed in completely. Needless to say 2 of the 5 products weren't broken. Immediately after opening my box bronzer flew everywhere....
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First box with Boxycharm-please on a 3 month subscription and already regret. Product is not useable and no one has replied to any correspondence.

I'm going to report to my bank and contest any further charges in the morning. Non-existent customer service.

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#640541 Review #640541 is a subjective opinion of poster.
Reason of review
Damaged or defective

Boxycharm - Moldy Modelco gel eyeliner

I get BoxyCharm which is a monthly subscription beauty box and the January box had a gel eyeliner from a company called Model Co. well here is where it gets gross... the eyeliner was covered in some kind of gross crystal moldy looking stuff.... yuck! I wasn't the only one to get one like that.. they put out a statement saying that it was "condensation" but I have been wearing gel eyeliner for a very (very) long time and sure condensation happens but this was not condensation. This was hard little white and blue crystals and I have never seen anything like that before.... they offered to send me another one... no thanks... i like having my eyeballs .... I was very disappointed in not only that they sent that in the box but also in the way they responded to the problem which was with an attitude when I called in to the customer service and just a form letter when I emailed so... in short I will not be continuing with them and I do not recommend them to anyone because this box costs $21/month and I expect fresh products and good customer service!!!!
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#472313 Review #472313 is a subjective opinion of poster.