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1.0
Details
I am planning on becoming a new customer in the month of November using a friends Code so that they can get a gift and I can as well. I am unclear as to why it takes so long to become a BoxyLuxe Member if a person is willing to pay for it such as myself???? What...
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2 comments
Anonymous
#1595839

Boxyluxe was offered to members and you aren't a member. Not hard to understand.

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Review
#1381494 Review #1381494 is a subjective opinion of poster.
Product
Boxycharm Boxyluxe Subscription
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Boxycharm - They delivered my package to the wrong adress

Yesterday! They delivered the package to the wrong address! I even told the post man that it was to come here and the name on it! I received a call from the postmaster and whoever lives where they got my BoxyCharm winter respond and I've already been charged !!!!
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Review
#1502105 Review #1502105 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue
I payed for the three months box option back in february and they quickly charged my account. They promise a tracking number mid month letting me know the box was on its way and I never received it nor the box. I reached out to them and they refunded me for the month...
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Review
#1501598 Review #1501598 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
On Sept 1 I waited for Wmail but when I got it I kept refreshen Page , Went on Wsit list right awsy while other ppl are buying them .I get an. email that up graded a couple Hours Later.On Sunday Afternoon I get an Email with Video and Gif at the End of Yosef .The Video...
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1 comment
SquareBumblebee490
#1562548

Boxy charm

Review
#1358583 Review #1358583 is a subjective opinion of poster.
Product
Boxycharm Subscription
Boxycharms customer care is a joke! Rather non-existent is the word I should use. Because how do you wait 21 days to get an answer to one simple question. Because of the 21-day wait the question I posed was unable to be answered due to the amount of time that had...
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Review
#1498039 Review #1498039 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Reason of review
Poor customer service

Boxycharm in Bakersfield, California - Missing item

I opened my box charm and it’s missing the glow palate. I’ve tried to contact box charm and I cannot get through the m
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Review
#1470529 Review #1470529 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue
3.8
Details
I subscribed for one month to see how I would like the service. I got my first ever boxycharm box, opened the eyeshadow palette inside, and two of the eyeshadows were completely missing. I checked the whole box, they’re just not there. It looks like they were never...
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Review
#1361932 Review #1361932 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Pros
  • Products
Cons
  • No working phone number
  • Bad customer service

Boxycharm - Facturacion

saludos, necesito saber porq mi factura de feb.2019, fue de $26.00, vcuando el plan es de $21.00. ya ha sido asi por unos cuantos meses, y calle, pero ya no, por favor diganme por q en mi factura aparece un costo y le cobran al banco otra cosa, son $5.00 de diferencia,
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Review
#1464068 Review #1464068 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problems with payment
Loss
$15
Preferred solution
Let the company propose a solution

Boxycharm - No box. Still getting charged.

1.6
Details
So silly old me decided to upgrade my December box to the luxury one. They claimed that id be getting charged a little more than usual. That was the first lie. The amount they claimed I was going to be charged was actually stacked on top of the monthly charge so I believe I had a good 60-70$ come out of my account after taxes and conversion to my countries currency. Then I got an email claiming everything had been approved but received NO tracking information. They charged me and didn’t even send me a box! Then they had the nerve to charge me for the next month the same day that I cancelled. I’ve emailed them and they have not even responded. Worst company ever and NOT worth the mediocre products they send you.
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Review
#1438325 Review #1438325 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm in Pittsburgh, Pennsylvania - Im currently trying to get my free gifts n my charms.

2.4
Details
I used my friends link to subscribe and we was supposed to get a Mac blush she got hers I didnt get mine I sent a email they said it would be shipped but I never got the email and I never recieved it.My friends name and email are as follows Yesenia Rosado ms.y.rosadok@gmail.com Now my daughter used my link to get the Dr Brandt and we both didnt get it her information is Shannon Whitfield masonlundysmommy@gmail.com Thank you for your help Sharon
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Review
#1383221 Review #1383221 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problem with delivery