BoxLunch
BoxLunch Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BoxLunch has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend BoxLunch to a friend or colleague.
- Rating Distribution
Pros: Unique products.
Cons: Poor communication and delivery issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BoxLunch has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend BoxLunch to a friend or colleague.
- Rating Distribution
Pros: Unique products.
Cons: Poor communication and delivery issues.Recent recommendations regarding this business are as follows: "Make sure you stay on top of your orders", "Don't buy in this site", "Don’t order anything worth money from their website".
Review authors value the most Customer service and Website. Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Didnt receive order
We ordered 3 items Dec 2023 2 of the 3 were Xmas presents . Box lunch changed their programming and our 3rd item was canceled.
Worst part of it all customer service cant find my original order and it wont let me pull it up bc of the system changeD so I te ordered my item , luckily it was in stock .
Ive been waiting since December for this order and no contacted me to tell me it was canceled !!! Do better BOXLUNCH !!
Preferred solution: Price reduction
User's recommendation: Make sure you stay on top of your orders
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Missing package and no refund
My friend never received the product and they ignored my emails for a refund!!
I tried to reach them in different ways but I wasn't even able to fill their format for the email, it doesn't work at all. I cant even put my name cause its says (fill with the correct format) which doesn't make any sense cause its my name.
This company sucks!!! No response or solution!!!
- Unique products
- Poor communication and delivery issues
Preferred solution: Full refund
User's recommendation: Don't buy in this site
San Francisco, California
It’s all good. Oliver and Jerry helped me a lot
Your system was having a malfunction and when I called they were able to help me fix it so thank you
Cincinnati, Ohio
Customer Service/Unfulfilled Presale Orders
I have had two presale orders cancelled due to their habit of shipping out things separately and changing the what is held on the account.
If I paid for something up front months in advance it makes no sense that I do not receive my product.
Also Lunch Money is a nightmare to use online.
They do not respond to emails timely either
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Received order damaged
Hello I purchased the Seated Sakuna Figuarts Zero from you on 09/26/2022. I received my package today and the box is severely damaged.
I am infuriated with the lack of protective packaging on this. Its a collectible and it was expensive. I am extremely disappointed with the lack of quality control and your warehouse staff should be ashamed. I understand that you have no control over the shipping companies, but you have a duty to your customers to deliver their items that they spent their hard earned money on in acceptable condition.
I would like to be sent a new item that is not damaged in exchange for this one. I have pictures as well if the damaged item.
Preferred solution: An exchange with a new item that is not damaged
User's recommendation: Don’t order anything worth money from their website
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