BoxCast
BoxCast Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BoxCast has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Commentator does a great job.
Cons: Cant get anyone to answer gave us the wrong game.Recent recommendations regarding this business are as follows: "Travel with your kid if you actually want to watch the game.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BoxCast has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Commentator does a great job.
Cons: Cant get anyone to answer gave us the wrong game.Recent recommendations regarding this business are as follows: "Travel with your kid if you actually want to watch the game.".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alton, Illinois
Terrible Customer Service and the ability to reach a Customer service representative.
I tried to reach out multiple times, same recording, saying they were "closed", hours had ended for the day. This was anytime of the day.
I only FINALLY reached someone when they thought I wanted to purchase a service from them. My brother died in December. His celebration of life was a month later at the end of January. He lived in Pennsylvania with his children, his family is in Alabama.
I was PROMISED from this company and the representative I spoke to the day before his celebration of life, that is was not just offered live stream, that his family and children would always have access to his service. It's a mourning process, we want to go back and have the memories and feel close to him. They LIED.
This isn't a sporting event, this is the loss of our loved one. I got hung up on, twice, when no one wanted to figure out the miscommunication, have any sympathy or help our family.
Wrong game/ right game cut short
Purchased a live hockey game at $10 and the feed they gave me was the wrong one. Missed my sons game.
Second game I purchased still had a few minutes left and as the team was coming back the live feed ended at exactly 1 hour 45 minutes. Took me right back to the beginning of the feed to watch the Zamboni.
All while apparently my kid made a play resulting in a goal. This service leaves much to be desired for what we HAVE to pay since they lock up our LiveBarn feeds that we already pay monthly for.
- Commentator does a great job
- Cant get anyone to answer gave us the wrong game
Preferred solution: Full refund
User's recommendation: Travel with your kid if you actually want to watch the game.
Companies Similar to BoxCast
Dacast
Switcher
Teradek
Wowza
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.