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BoxCast

BoxCast

www.boxcast.com
What is your customer experience with BoxCast?

BoxCast Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BoxCast has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Commentator does a great job.
    Cons: Cant get anyone to answer gave us the wrong game.

  • Recent recommendations regarding this business are as follows: "Travel with your kid if you actually want to watch the game.".

View full overview ›
Tyann Rmo

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Verified Reviewer
| map-marker Alton, Illinois

Terrible Customer Service and the ability to reach a Customer service representative.

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I tried to reach out multiple times, same recording, saying they were "closed", hours had ended for the day. This was anytime of the day.

I only FINALLY reached someone when they thought I wanted to purchase a service from them. My brother died in December. His celebration of life was a month later at the end of January. He lived in Pennsylvania with his children, his family is in Alabama.

I was PROMISED from this company and the representative I spoke to the day before his celebration of life, that is was not just offered live stream, that his family and children would always have access to his service. It's a mourning process, we want to go back and have the memories and feel close to him. They LIED.

This isn't a sporting event, this is the loss of our loved one. I got hung up on, twice, when no one wanted to figure out the miscommunication, have any sympathy or help our family.

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Nicole C Nyg

Wrong game/ right game cut short

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Purchased a live hockey game at $10 and the feed they gave me was the wrong one. Missed my sons game.

Second game I purchased still had a few minutes left and as the team was coming back the live feed ended at exactly 1 hour 45 minutes. Took me right back to the beginning of the feed to watch the Zamboni.

All while apparently my kid made a play resulting in a goal. This service leaves much to be desired for what we HAVE to pay since they lock up our LiveBarn feeds that we already pay monthly for.

View full review
Loss:
$11
Pros:
  • Commentator does a great job
Cons:
  • Cant get anyone to answer gave us the wrong game

Preferred solution: Full refund

User's recommendation: Travel with your kid if you actually want to watch the game.

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