Candis G Xgv

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Verified Reviewer
| map-marker Houston, Texas

CUSTOMER SERVICE AND RETURN POLICY IS HORRIBLE

I SENT AN EMAIL TO BOXBALLEN'S RETURN CENTER THEIR POLICY IS THAT THEY WILL NOT GUARANTEE THEY WILL RECEIVE THE MERCHANDISE BACK, THE BOXBALLEN'S DIDN'T ARRIVE WHEN THEY SAID THEY WOULD, THEY WILL NOT REFUND YOU IF THE BOXBALLEN WAS ON SALE, AND THEY WILL NOT EMAIL YOU BACK A PERSONAL RESPONSE. IT IS ALWAYS AUTOMATED. MY ORDER # IS ORDER #122****

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User's recommendation: DO NOT BUY FROM THEM.

Dori G Wlp

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Verified Reviewer
| map-marker Chicago, Illinois

They have not responded. Want to return bc I didn't receive by Christmas, as promised.

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They are non responsive and goods were promised by Christmas and that didn't happen, and as a result I want to return them. It was on their website a delivery by Christmas.

Got it Dec 28.

Christmas was over. I'm not happy with them.

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Jamel Tdl

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Verified Reviewer
| map-marker Cincinnati, Ohio

Terrible customer service

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I ordered mine on Dec 21 and notified them 3 times that I never received it and asked for help. Its Jan1 and they just notified me that it will still be another 4 days before delivery and they said that Im the one who needs to get it expedited with your logistics company.

They did absolutely nothing to help me receive what I purchased from them.

This is terrible customer service.

Dont buy their product. They wont care about you.

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User's recommendation: Don’t give them your money.

Tammy P Vil

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Verified Reviewer

SHIPPING!!!

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I paid for overnight shipping and they sent it via 2-day shipping! The package will not arrive in time for Christmas!

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Loss:
$30
Pros:
  • Lol

Preferred solution: Full refund

DARLENE F Nfk

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Verified Reviewer
| map-marker Morgan City, Louisiana

Company will not let you return product!

I ordered two sets of 2 by mistake. I contacted company right away to cancel order, the company said it was already shipped.

I contacted company account for return instructions and got no response accept telling me on their web site I only had 14 days to return! how can I return with no

return label because they will not contact me back!

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1 comment
Guest

SAME EXACT SCENERIO as Darlene F!! Not happy!!

shanna j Gfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No product

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I didn't receive my product. I have read dozens of reviews of other who ar experiencing the same issue as myself. I would like to receive my product, or my money replaced.

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Loss:
$33
Cons:
  • Dont

Preferred solution: Deliver product or service ordered

User's recommendation: Don't do it.

Christine D Mqu

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Verified Reviewer
| map-marker San Pedro, California

Never Recived Product

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Updated by user Dec 06, 2024

SCAMMED out of $51 never received product

Original review updated Dec 06, 2024

Boxbollen is a ... "Scam" ...

Company. I ordered 2 only because of Dr Phil's advertisement and backing. I have not received either... There is NO Company Customer Service PHONE number to communicate or to follow up on an order...

IT IS A ..."SCAM" ... I am posting this message wherever I can ...

I'm out $50 and Pissed ... Order # #892393

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Loss:
$51
Cons:
  • No customer service phone number

Preferred solution: Deliver product or service ordered

User's recommendation: Absolutely NOT

Anonymous
map-marker Sacramento, California

Overrated!

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I ordered a set of three Boxbollen and I paid over $60.00, 1 kit came in the box all tangled up...I couldn't take it apart, they said they don't do exchanges..or refunds, that is the way I opened up the box, they think that I did it.. i spent too much money on these.

And no replacement! And Dr.

phil did the advertising for them, that makes him look bad! Come to find out you can order these under $5.00 anywhere else

Thank you for nothing!!

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Anonymous
map-marker Southfield, Michigan

Return for refund issues

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I want to return these boxbollen balls that I bought thinking the game was included. I have accepted the return policy several times to no avail!!

I will probably have to kiss my $84.00 goodbye.

This is a scam and customer service is not good at all!! No phone number at all!! I think this is a scam! Will never buy anything else from this company!!

If I could give zero stars, I would. Very disappointed!

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User's recommendation: DO NOT BUY THIS PRODUCT!!!

Sandy H Lvg

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Verified Reviewer
| map-marker Pewaukee, Wisconsin

NEVER RECIEVED

SEND ME THE BOXBOLLEN X3 THAT I ORDER!! Promised to arrive before Christmas!

Is this a scam!! Very disappointed!!

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User's recommendation: Order on Amazon

Anonymous
map-marker Springville, Iowa

I ordered this and paid for the Boxbollen 2 weeks ago . I have still not recieve it . So we did not get the product by Xmas .

I NEVER received the BOXBOLLEN. I ordered 2 weeks ago .

I was I would get it by Christma. I still have not got Boxbollen .Send me my product Get give my product as soon as possible

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User's recommendation: Stand by your products

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