Skip to content
BowlersMart

BowlersMart

www.bowlersmart.com
What is your customer experience with BowlersMart?

BowlersMart Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BowlersMart has a 2.3 star rating from 4 reviews with mostly dissatisfied customers; reviews show 100% unfavorable split, frequent refund requests, delivery and order cancellations, product damage reports, and comments that price level is high.

Key Takeaways for Future Customers

  • Check recent BowlersMart reviews before ordering to confirm current service levels.
  • Expect possible delays on refunds and follow up persistently if a return is initiated.
  • Confirm tracking and delivery details to avoid missing or cancelled orders.

Negative Feedback / Risk Areas

  • Repeated BowlersMart customer complaints about refunds not received.
  • Frequent delivery issues and cancelled orders causing billing disputes.
  • Poor customer service response when problems arise, and reports of cracked or damaged balls.

Positive Feedback

Some customers report quick, easy returns and at least one specialist provided fast, helpful support for an exchange.

View full overview ›

Media from reviews

BowlersMart - Why did you cancel my order 10084****
BowlersMart - Ball cracked
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
order email bowling bowling brace ball money refund emails delivery customer
Filter review
Sort by
Stephen P Xgz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

Discuss return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Called Saturday; Monday return label sent with lighter-ball options.
  • - The process was easy.
  • - The reviewer found a new home for bowling supplies.

I called on a Saturday and sent an e-mail. Early Monday morning a specialist returned my e-mail with a Return Label for my product and explained options as to how a replacement bowling ball at less weight could

Be ordered.

The specialist was fantastic and the process was easy!

Top notch company! I have found a new home to buy my bowling supplies!

Pros:
  • Quick and easy return process
Cons:
  • Non

Preferred solution: Exchange of bowling ball due to weight change

User's recommendation: Use BowlersMart for all your bowling needs!

View full review
Dan K Tfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Berlin, Wisconsin

Why did you cancel my order 10084****

BowlersMart - Why did you cancel my order 10084****

Tell me what happened to my order 10084**** that was cancelled. Let me know if you can help me out.

User's recommendation: I ordered bowling jerseys before I never had any problems with you guys until now

View full review
Thomas J Vti
map-marker Atlanta, Georgia

Ball cracked

BowlersMart - Ball cracked
Updated by user Dec 06, 2025

None *** poor customer support

Original review Nov 19, 2025

After drilling, the ball started to crack. Drilling was done by Funtime Pro Shop, overseen by a licensed driller.

Loss:
$216

Preferred solution: Full refund

View full review
Victoria R Ggx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

I didn't get my refund.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Refund approved to original payment method on Nov 26, 2025, not received.
  • - Customer reports no refund after a month and poor service, voicemail or AI.

I was approved for a refund for some defected bowling shoes. I was told I would get a refund back to my original payment method on Nov 26, 2025, and you said it would take 3-5 business days.

You all are liars and thieves. It's been over a month and nothing!! I've sent several emails and left messages. The only thing you can get is a voicemail or AI.

This is the worse customer service I've ever had. Do not do business with them.

Loss:
$125
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Use a different site, it's not worth the headache

View full review
Estelle B Cht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bowling bag not delivered

I want the bowling bag. Order #10075****.

It was not delivered.

I received an email stating it was delivered. I went out immediately and it was not there.

Loss:
$40

Preferred solution: Full refund

User's recommendation: Don't order

View full review
Estelle B Cht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive order # 10075****

I recieved an email that the bag was delivered i went out immediately and there was no bag. Please send me the bowling bag

Order # 10075****

Loss:
$40

Preferred solution: Full refund

View full review
Colvin Ute

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why they Cancelled my order ?

AI Highlights
  • - Order canceled despite card payment.
  • - Customer seeks refund and status of funds.
  • - Conflicting location info; email said the address is wrong.

Why they Cancelled my order ?May I ask why you cancelled my order even though I paid by card? And how about my money You asked me for the correct location, and this is my location and the home location, but you contacted me in my email and said that this location is wrong.

How wrong, when I live in it?

In the end, when the order arrives in my country, the delivery company will contact me and ask for the location. What is the problem?

Mohamed zayed

+971507****04

Hj.x7@***.com

View full review
Tom H Eiy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delivery304694****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Poor customer service; they won't take calls or answer emails.
  • - The delivery choice won't answer calls either.

Poor customer service, won't take calls or answer emails. Their delivery choice will not answer calls either.

I have had good service until you have an issue, but then it feels like you are on your own. Not a good way to keep customers when they need help.

Loss:
$190
Pros:
  • Was good customer service till you need help
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t do it

View full review
Resolved
Nathan R Dbw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Seeing if I’m going to get an email if u got my order on Saturday

I ordered my mystery ball on Saturday. I figured I would have received an email by now saying if it's been shipped or not, but I haven't got anything yet.

Loss:
$108
Pros:
  • Always had great luck

Preferred solution: Deliver product or service ordered

View full review
Asma Rmh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I did not receive my money back on my returned item

AI Highlights
  • - Ordered left-handed Storm brace but received a right-handed brace.
  • - No order number was provided; name and address on file, and a refund is requested.

I ordered a lefthanded bowling brace. I got a righthanded bowling brace.

I sent it back and reordered lefthanded bowling brace ( storm product). They sent me a right-handed bowling brace. I sent it back and received nothing back. Just want a refund please!

I don't have the order number but you do under this name and address.

RobertHGaunce 527 TURKEY LANE CYNTHIANA, KY. 41031-****

View full review
Nello Iwt

Being charged for something never received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Being charged for items never got dont have any thing else to say that would be good.If I go any further I might say the wrong thing

View full review
Anonymous
map-marker Chandler, Arizona

Crack bowling ball

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The bowling cracked while sitting on my rack!! I'm not very happy or impressed!!

I still have the box with all the balls information on it.

But I can't find the receipt. It's not in the boxonen

View full review

Companies Similar to BowlersMart

BOOMbowling Com reviews and complaints

BOOMbowling Com

0 Reviews
BowlingBallDepot reviews and complaints

BowlingBallDepot

0 Reviews
Bowlers Paradise reviews and complaints

Bowlers Paradise

0 Reviews
JB Bowling Supply reviews and complaints

JB Bowling Supply

0 Reviews

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article