Angela A Rii

Problem with a gift card

Did not speak with a customer service representative. I need to speak to one. Please call me at my cell phone number. Thanks
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Preferred solution: Gift card activation

Anonymous
map-marker Bellevue, Washington

He's only son

I need to know when or who's gonna play he's only son location need it of movie theater playing the movie
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JACQUELINE M Scy

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Verified Reviewer
| map-marker Trumbull, Connecticut

See if I can change day or time of a movie ticket

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I called many times no one answered and the phone keep hanging up, there no one to speak to, no where on the website will give you more options any Questions will not get answered poor customer service
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Loss:
$4
Pros:
  • Cheaper tickets during the day
Cons:
  • You can not change dates or times when you buy a ticket

Preferred solution: Someone to speak to

User's recommendation: Let them know about your customer service how poor is it

Bettina C Wtz
map-marker Ridgewood, New Jersey

Problem with a gift card

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Why am. I rating you if you haven't even given me any customer service yet. I had a gift card that I hadn't used and they said it wasn't working. I believe I gave a $25 or $50 balance.
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Loss:
$50
Pros:
  • Local
Cons:
  • No live customer service agent

Preferred solution: My gift card balance

Alicia M Bnb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Saratoga Springs, New York

Unhappy with service

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Bow Tie Cinemas - Unhappy with service
We booked tickets with bow tie online, was promised on the phone that we would get our 4 childrens student discount when we arrived and showed our student cards and was told by the manager Sue at the bow tie in Saratoga NY that they could not handle that situation at the theater multiple times. We spent $125.50 that night not including food/drinks. We just wanted to save $11-$13 dollars so that we could come back to see more movies. I would appreciate some sort of refund or free tickets for 7 peoplethank you.
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Loss:
$52

Preferred solution: Full refund

User's recommendation: Ask about student discounts before you buy tickers

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