Unclaimed
Bow Tie Cinemas Reviews
106
CLAIMED LOSSES
3
TOTAL REVIEWS
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Verified Reviewer New ReviewerSee if I can change day or time of a movie ticket
I called many times no one answered and the phone keep hanging up, there no one to speak to, no where on the website will give you more options any Questions will not get answered poor customer service
User's recommendation: Let them know about your customer service how poor is it.
ID
Location
Trumbull, Connecticut
Pros
- Cheaper tickets during the day
Cons
- You can not change dates or times when you buy a ticket
Loss
$4
Preferred solution
Someone to speak to
New Reviewer
Problem with a gift card
Why am. I rating you if you haven't even given me any customer service yet. I had a gift card that I hadn't used and they said it wasn't working. I believe I gave a $25 or $50 balance.
ID
Location
Ridgewood, New Jersey
Pros
- Local
Cons
- No live customer service agent
Loss
$50
Preferred solution
My gift card balance
New Reviewer
Unhappy with service
We booked tickets with bow tie online, was promised on the phone that we would get our 4 childrens student discount when we arrived and showed our student cards and was told by the manager Sue at the bow tie in Saratoga NY that they could not handle that situation at the theater multiple times. We spent $125.50 that night not including food/drinks. We just wanted to save $11-$13 dollars so that we could come back to see more movies. I would appreciate some sort of refund or free tickets for 7 peoplethank you.
User's recommendation: Ask about student discounts before you buy tickers.
ID
Location
Saratoga Springs, New York
Loss
$52
Preferred solution
Full refund
