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Bow Tie Cinemas

Bow Tie Cinemas

www.bowtiecinemas.com
What is your customer experience with Bow Tie Cinemas?

Bow Tie Cinemas Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Bow Tie Cinemas has a 1.6 star rating from 3 reviews; consumers are mostly dissatisfied. Reviews highlight problems with customer service, gift card issues, inability to change dates or times, and complaints about refunds and exchanges. Rating distribution shows 67% unfavorable; price level is reported low.

Key Takeaways for Future Customers

  • Check Bow Tie Cinemas reviews and confirm student discounts before buying.
  • Expect cheaper tickets during daytime but limited ticket change options.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no live customer service and unanswered calls.
  • Gift card problems and requests for refunds or exchanges go unresolved.

Positive Feedback

Reviewers note low price levels, local locations, and lower daytime ticket costs.

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Media from reviews

Bow Tie Cinemas eGift card 600649****00591****
Bow Tie Cinemas eGift card 600649****00591**** - Image 2
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lizabetsy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bow Tie Cinemas eGift card 600649****00591****

Bow Tie Cinemas eGift card 600649****00591****
Bow Tie Cinemas eGift card 600649****00591**** - Image 2

I had to leave a message for a call back in regard to replacing the above referenced $50 bow Tie Cinemas eGift card. I have not been able to get any help whatsoever with this inquiry so far.

Loss:
$50
Pros:
  • Idk
Cons:
  • Idk

Preferred solution: i would like a replacement gift card I can use at AMC or a refund.

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Angela A Rii

Problem with a gift card

Did not speak with a customer service representative. I need to speak to one.

Please call me at my cell phone number. Thanks

Preferred solution: Gift card activation

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Anonymous
map-marker Bellevue, Washington

He's only son

I need to know when or who's gonna play he's only son location need it of movie theater playing the movie

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JACQUELINE M Scy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Trumbull, Connecticut

See if I can change day or time of a movie ticket

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Calls go unanswered and hang up.
  • - No one to speak with and no options on the website.
  • - Questions are not answered; customer service is poor.

I called many times no one answered and the phone keep hanging up, there no one to speak to, no where on the website will give you more options any Questions will not get answered poor customer service

Loss:
$4
Pros:
  • Cheaper tickets during the day
Cons:
  • You can not change dates or times when you buy a ticket

Preferred solution: Someone to speak to

User's recommendation: Let them know about your customer service how poor is it

View full review
Bettina C Wtz
map-marker Ridgewood, New Jersey

Problem with a gift card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Why am. I rating you if you haven't even given me any customer service yet.

I had a gift card that I hadn't used and they said it wasn't working. I believe I gave a $25 or $50 balance.

Loss:
$50
Pros:
  • Local
Cons:
  • No live customer service agent

Preferred solution: My gift card balance

View full review
Alicia M Bnb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Saratoga Springs, New York

Unhappy with service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Online booking promised 4 children's student discounts on arrival.
  • - Manager Sue at Bow Tie Saratoga NY said they could not handle it; spent $125.50.
Contains 1 confidential file for company representatives

We booked tickets with bow tie online, was promised on the phone that we would get our 4 childrens student discount when we arrived and showed our student cards and was told by the manager Sue at the bow tie in Saratoga NY that they could not handle that situation at the theater multiple times. We spent $125.50 that night not including food/drinks.

We just wanted to save $11-$13 dollars so that we could come back to see more movies. I would appreciate some sort of refund or free tickets for 7 peoplethank you.

Loss:
$52

Preferred solution: Full refund

User's recommendation: Ask about student discounts before you buy tickers

View full review

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