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Boutique Air

Boutique Air Reviews

www.boutiqueair.com
What is your customer experience with Boutique Air?

Boutique Air Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Boutique Air has a 2.0 star rating from 2 customer reviews. Consumers are mostly dissatisfied. Reviewers note low price level and value Discounts and Special Offers and Number of Destinations. Recent recommendations: usually very convenient and don't purchase unless you are sure you are going to use the ticket.

Key Takeaways for Future Customers

  • Check Boutique Air reviews and ticket terms before booking.
  • Expect low fares but verify refund and cancellation policies.
  • Confirm flights and expect variable customer service response times.

Negative Feedback / Risk Areas

  • Frequent customer complaints about refunds and delayed refunds.
  • Poor customer service follow-up and missed callbacks.
  • Flight cancellations, delays, and rebooking costs reported.

Positive Feedback

Some travelers find Boutique Air convenient and appreciate discounts and destination options.

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Show reviews that mention
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Anonymous
map-marker Hartford, Connecticut

Book a cheap flight from Messina,,, New York to Logan international airport for September 13, 2024

Please call me because no one answered so I think there was just something wrong thank you. 40152****.

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Jakari Wzz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Flight missed

Missed my flight at 1:40 going to Ciu I need to know if I can get a different flight. I need to get home today

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Glenn B Tev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pendleton, Oregon

Requesr refund

AI Highlights
  • - Flight 4B353 Oct 24, 2023 was delayed 4 hours, causing missed connections.
  • - Rescheduled with United for Oct 25; paid $651; refund requested (GDSXQC).

On October 24 2023, my flight 4B353 was delayed 4 hours, which made me miss my connecting flights to Denver and Pittsburgh. I had to reschedule through United.

I was able to book the flight for the following day ( October 25, 2023 ) i had to pay $651.00 additional.

I am requesting a refund in the amount of $651.00. Conformation number for rescheduled flight is GDSXQC.

Loss:
$651

Preferred solution: Full refund

User's recommendation: usually very convenient

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Jess W Lyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No refund issued

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AI Highlights
  • - Cancelled reservation AB64M9 for a refundable economy ticket.
  • - Funds were returned to my credit card, but no refund has appeared after a month.

I purchased a refundable economy ticket and cancelled it 08-09-2022, never got a refund.

REFUND NOW< PLEASE. details below:

We have successfully canceled reservation AB64M9 by your request. The funds have been returned to your credit card.

They said they returned to credit card, but still nothing a month later!!

Loss:
$230

Preferred solution: Full refund

User's recommendation: don't purchase unless you are sure you are going to use the ticket

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Margaret D Cuj

Never called me back .called 5timrs to report a problem

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AI Highlights
  • - Checked with airline on 7-6 about a 7-29 Show Low flight; refund owed.
  • - Boutique canceled all flights and no longer serves Show Low airport.

Checked with airline 7-6 on line flight was still Giong to Showlow AZon 7-29. Went to Airport in Showlow Az on Tuesday.

7-29 . New agent Boutique had canceled all flights and was not service ing that airport any more.

I never reviewed a phone call or email as to that fact Airline now owes me a refund for that flight. Was Lv Showlow Az at 10;20 am on 7-29

Loss:
$160

Preferred solution: Apology

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Anonymous
map-marker Ignacio, Colorado

Never called me back on7-29 about cancelled service from ShowlowAz

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AI Highlights
  • - Flight booked and paid for on 7-29 at 10:20 am from Show Low, AZ to Phoenix; Boutique Airlines no longer services that route.

Cchecked online 7-25 for flight already booked and paid for on 7-29 at 10:20 am going to Phoenix airport from ShowlowAz Got to airport no plane arriving for Boutique airlines agent from another airlines told me Boutique airlines was no longer servicing that airline

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