Bourbon Hunt USA Reviews
Bourbon Hunt USA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating from 3 reviews shows most consumers are dissatisfied; Bourbon Hunt USA reviews cite high price levels and delivery problems.
Key Takeaways for Future Customers
- Expect delivery and signature requirements to be strict and potentially unreliable; check shipping insurance and tracking before ordering.
- Customer service response was reported as nonresponsive after multiple emails; prepare documentation for any issues with refunds.
Negative Feedback / Risk Areas
- Repeated complaints about a poor delivery system and lost or returned orders and shorted refunds reflect common Bourbon Hunt USA customer complaints.
- Reports of missing product labels, restock fees described as a "TIP," and limited communication from support.
Positive Feedback
No positive reports; reviewers noted they did not get to sample the product.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating from 3 reviews shows most consumers are dissatisfied; Bourbon Hunt USA reviews cite high price levels and delivery problems.
Key Takeaways for Future Customers
- Expect delivery and signature requirements to be strict and potentially unreliable; check shipping insurance and tracking before ordering.
- Customer service response was reported as nonresponsive after multiple emails; prepare documentation for any issues with refunds.
Negative Feedback / Risk Areas
- Repeated complaints about a poor delivery system and lost or returned orders and shorted refunds reflect common Bourbon Hunt USA customer complaints.
- Reports of missing product labels, restock fees described as a "TIP," and limited communication from support.
Positive Feedback
No positive reports; reviewers noted they did not get to sample the product.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received product that I paid $100 for
- - Requires a signature to receive.
- - Delivery times don't match the window; returned to CA.
- - Emails with my order number got no reply.
Do not use this company. They do not answer phone calls despite having a phone number available to call and they do not respond to email or “live chat” communication.
They require a signature to receive their product. Their actual delivery times don't line up with their stated delivery window.
After a few failed delivery attempts, they sent my order back to CA, and I never received it. I emailed them three times with my order confirmation number in the email and never got a response. They also don't allow you to pre-sign for your order online without paying additional money.
This is a terrible company. I will never buy from them again.
- Poor delivery system
Preferred solution: Full refund
User's recommendation: Don’t buy from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy Coustmer
- - Ordered 2 bottles of limited edition You Missed bourbon; first arrived unlabeled.
- - Replacement arrived unlabeled again.
- - The refund option was offered: full or partial.
Placed an order for 2 bottles of the limited edition "You Missed" bourbon to be given as gifts. When the order was received only 1 bottle had the front label depicting the type of bourbon that is in the bottle.
We emailed the company explaining the issue, and we were given a return label to send it back, so the bottle could be replaced with one that had the label. The replacement bottle was received toady, AGAIN missing the label. I contacted the company and was told that when the bottles are received from the distributor they are in lots of 6 and only 3 would have the label. The customer service lady said they could not guarantee that if it were sent back a second time it would be correct (even though we were told originally it would be replaced with the label).
We were offered to send it back for a full refund or keep it, and receive a partial refund.
So at the end of the day we are left with a partial refund and "limited edition" bottle of whiskey that is not so "limited". I can say for certain that we will not recommend this company to anyone, nor will we EVER do business with them again.
User's recommendation: Do NOT order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Never received my order due to poor delivery system. The product was sent back by the GLS delivery company and my refund got shorted as they charged me a restock fee which they called a TIP
- - GLS made four delivery attempts for a signature and left no notice.
- - No tracking emails arrived, I paid $211 and got $143, and I want a full refund.
Company fixed the issue and I have been provided with full refund.
This issue has been resolved as they did refund me 100%. This ends my issue and they are a legit company.
They need to use a different delivery system as the one that gave the problem has no pickup station in my area. Recommend UPS or FEDEX next time.
I also notified the delivery company, they assured me I would get email updates to track delivery. Never received one notification and the guy never left a note or any indication when he would be back. After THREE more delivery attempts at times no one would be home they sent the package back, and I was unfairly charged for their non communication. I want a full refund as I also paid for shipping insurance.
I paid the 211.00 and got back 143.00. Charged for frustration.
- I have no pros as never got to sample product
- Poor delivery system
Preferred solution: Full refund
User's recommendation: Don't buy from this company as they use a poor delivery system and you might never get the product
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