Bourbon Hunt USA

Placed an order for 2 bottles of the limited edition "You Missed" bourbon to be given as gifts. When the order was received only 1 bottle had the front label depicting the type of bourbon that is in the bottle.

We emailed the company explaining the issue, and we were given a return label to send it back, so the bottle could be replaced with one that had the label. The replacement bottle was received toady, AGAIN missing the label. I contacted the company and was told that when the bottles are received from the distributor they are in lots of 6 and only 3 would have the label. The customer service lady said they could not guarantee that if it were sent back a second time it would be correct (even though we were told originally it would be replaced with the label).

We were offered to send it back for a full refund or keep it, and receive a partial refund.

So at the end of the day we are left with a partial refund and "limited edition" bottle of whiskey that is not so "limited". I can say for certain that we will not recommend this company to anyone, nor will we EVER do business with them again.

The delivery company, GLS apparently out of Canada showed up at my house FOUR times to deliver because a signature was required. After the first attempt I notified Bourbon Hunt that I am never home before early evening.

I also notified the delivery company, they assured me I would get email updates to track delivery. Never received one notification and the guy never left a note or any indication when he would be back. After THREE more delivery attempts at times no one would be home they sent the package back, and I was unfairly charged for their non communication. I want a full refund as I also paid for shipping insurance.

I paid the 211.00 and got back 143.00. Charged for frustration.