Bottomline Technologies
Bottomline Technologies Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bottomline Technologies reviews show a 1.7 star rating from 3 customers and predominantly negative sentiment; consumers report frequent billing and refund problems and issues with the cancellation policy.
Key Takeaways for Future Customers
- Expect unresolved charges and to contact support repeatedly regarding subscriptions.
- Verify return procedures before ordering to avoid billing disputes.
- Document communications when disputing charges or requesting refunds.
Negative Feedback / Risk Areas
- Repeated billing after returns and difficulty obtaining refunds.
- Poor customer service response and lack of clear cancellation policy.
- Unwanted shipments and problems with order fulfillment.
Positive Feedback
No positive feedback was reported in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bottomline Technologies reviews show a 1.7 star rating from 3 customers and predominantly negative sentiment; consumers report frequent billing and refund problems and issues with the cancellation policy.
Key Takeaways for Future Customers
- Expect unresolved charges and to contact support repeatedly regarding subscriptions.
- Verify return procedures before ordering to avoid billing disputes.
- Document communications when disputing charges or requesting refunds.
Negative Feedback / Risk Areas
- Repeated billing after returns and difficulty obtaining refunds.
- Poor customer service response and lack of clear cancellation policy.
- Unwanted shipments and problems with order fulfillment.
Positive Feedback
No positive feedback was reported in the provided reviews.
Stop sending books that I donot order. Last book is not open & want to return.
I cannot buy any more of your books.
I havent opened last book so package is good. I am not mad I wish your company to stop sending any more books Please. I will return it.
Thank you for understanding.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered bottom line treasury book the lost remedies
I still have not received the book or heard from you letting me know what the delay is or if you have received the order. Just so you know I mailed a card in a envelope (yellow in color ) that came in a Bottom Lines Treasury advertisment about the book; My address and I believe my phone number were on that card also.Please let me know when i will receive it or what the problem is. Thank You Terri Gathercole 1-64*-***-**** If there is no answer please leave a message
Preferred solution: Deliver product or service ordered
Need return label
Not a problem . I tried my.
Best to return the book we did not order - Ill just give back to the USPS Im not &&(:)!! Customer pls use better descrip
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel. No operating #
The number you gave me is for Bottom line Technologies not Bottom line books. Please help!!!
They sent books I did not order. I keep sending them back with a note to cancel but they bill me anyway.
User's recommendation: Don't buy
Dallas, Texas
Bottom Line keeps charging $39 for book I returned.
Did not recall ordering book; returned it. Kept receiving bills. Called at least 4 or 5 times saying so. Finally, called Linda on 4/30/2010 & she
cancelled bill. After another bill, called Nickie on May 7.2010 & she said
it was cancelled on 4-20-2010.
Now I get another bill for $39.00!!!!
I'm retired, on a fixed income and do not pay for what I didn't order or keep!
Cancell these charges and send confirmation of such actions immediately! My credit is excellent and you had better not impair it for me.
Please fix this mix-up for me.
Juanita Uthe
Chicago, Illinois
Bottom Line Software, Inc.
The company I work for uses the Bottom Line Software. It is a software for service companies.
They have extremely bad customer service. Today (3/1/2010), we downloaded an update for our version of the software which we purchased in 2009.
The download caused a problem with the software, but when I called to let them know, the only response was "you are one week out of the free tech support, and our update did not cause your problem." Well, turns out it did; luckily, we figured out what it did and fixed it ourselves. Seems to be a scheme to get people to renew the software and buy the "free" tech support.
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Seems easy to slam a software company and use the name anonymous. We have been in business 23 years and have had updates every year.
If you are out of tech support you are out of tech support. :(