Haydin Bdy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Wayne, Indiana

Cancel. No operating #

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The number you gave me is for Bottom line Technologies not Bottom line books. Please help!!! They sent books I did not order. I keep sending them back with a note to cancel but they bill me anyway.
View full review

User's recommendation: Don't buy

Anonymous
map-marker Norfolk, Virginia

Bottom Line keeps charging $39 for book I returned.

Did not recall ordering book; returned it. Kept receiving bills. Called at least 4 or 5 times saying so. Finally, called Linda on 4/30/2010 & she cancelled bill. After another bill, called Nickie on May 7.2010 & she said it was cancelled on 4-20-2010. Now I get another bill for $39.00!!!! I'm retired, on a fixed income and do not pay for what I didn't order or keep! Cancell these charges and send confirmation of such actions immediately! My credit is excellent and you had better not impair it for me. Please fix this mix-up for me. Juanita Uthe
View full review
Anonymous
map-marker Saint Louis, Missouri

Bottom Line Software, Inc.

The company I work for uses the Bottom Line Software. It is a software for service companies. They have extremely bad customer service. Today (3/1/2010), we downloaded an update for our version of the software which we purchased in 2009. The download caused a problem with the software, but when I called to let them know, the only response was "you are one week out of the free tech support, and our update did not cause your problem." Well, turns out it did; luckily, we figured out what it did and fixed it ourselves. Seems to be a scheme to get people to renew the software and buy the "free" tech support.
View full review
1 comment
Guest

Seems easy to slam a software company and use the name anonymous. We have been in business 23 years and have had updates every year.

If you are out of tech support you are out of tech support. :(

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article