Keelyn Bhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker State College, Pennsylvania

Package delivered but no book insjde it was pilfered

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Bottom Line Org - Package delivered but no book insjde it was pilfered
Bottom Line Org - Package delivered but no book insjde it was pilfered - Image 2
Bottom Line Org - Package delivered but no book insjde it was pilfered - Image 3
Bottom Line Org - Package delivered but no book insjde it was pilfered - Image 4

My package was delivered to my locked postal service box. Inside i foiund the box ripped open and no book inside.

I reported it to the postal inspection service. I do not want to be charged for something I didnt get.

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Xane Jxb

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Verified Reviewer
| map-marker Monroe, New York

Return label for book

Bottom Line Org - Return label for book

I dont remember ordering this Bottomline Yearbook and cannot use it. This is the reason why I am requesting a return label so I can give it back to the company.

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User's recommendation: Be careful. The phone number for Customer service that I had to Google was out of order.

Melissa C Irn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Monett, Missouri

Receiving unwanted books

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Updated by user Jan 14, 2025

I have repeatedly asked for the account to be closed and not to send any more books.the only response I get is another statement wanting payment for something I didn’t accept from the postal service and had them return to sender. The most recent book returned to them and came back with please send forwarding address.

This account had belonged to my mother and she died last January. I don’t know what the forwarding address is for Heaven.

Also if I continue to receive these books in the mail must I return them each time or keep them? I didn’t order them therefore I’m not going to pay for them.

Original review Jan 13, 2025
My mother was getting books from bottom line on a regular basis for quite some time. She died on January 6 of 2024.

Since then when receiving the book from you I send them back unopened and when receiving the statement from you I send them back with a letter explaining the reason I am not sending payment and requesting that you remove her from your program and accounts.

The last attempt I made to send you the book back, I again received the book with instructions to provide a forwarding address. If you have an address for HEAVEN please forward it to me and I will send your product and payment statements to her.
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Melissa C Irn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Receiving unwanted books

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Your customer has passed away. I am her daughter and have been trying to reach you through letters by mail and by returning your packages to cancel her association with your company. All attempts have been unsuccessful and, after a year, it is still happening.

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Preferred solution: A cancellation of the account

Kellis Vrh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eunice, Louisiana

Got a book that wasn’t ordered.

Got a book that wasnt ordered. Sent it back.

Now yall want payment for it. Cant get anyone to answer to help me get it straightened out.

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User's recommendation: Don’t order anything

Anonymous
map-marker Randolph, Massachusetts

I did not order the year book but they sent it anyway. I took it to the post office immediately and returned it. I am now being billed for it and I didn’t order it and I don’t want it c

Make sure when a book is returned unopened the customer isnt billed for it. I would prefer a phone # to talk to someone and explain the problem so it can be resolved.

I have been a customer for many years. This has aggravated me.

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Abilene Tgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moline, Illinois

Being billed for what I never got

I have never gotten the book that I am being billed for ,all I had gotten was an empty box which I took to the post office and they told me to return box and a note refusal to accept which I did but I got a bill today for a partial or whole payment for a product that I had never gotten I had ordered it but never got

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User's recommendation: Clear my record ,send product orand clear my file

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Annapolis, Maryland

Return a bottom line book

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Contains 1 confidential file for company representatives

I want to return the bottom line book. I would like a pre paid shipping label.

This is acct No 900112****60.

I am angry because no one answers 1-80*-***-**** or returns my call. Their is no opportunity to wait or a voice saying you are so and so in line.

Send pre paid shipping label to nknicko1@***.com

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User's recommendation: Hire and train customer service agents and revamp the phone system.

Willamae Jka
map-marker Stratford, Connecticut

Cancel subscription and return food eat book

Updated by user Dec 03, 2024

im trying to return a book and shut down monthly letter and left 2 messages to have someone call me at 203 952 ****but no response in 2 daysno tel on payment demand lettersjane keeney

Original review Dec 02, 2024

I want to return intimate womens guide to beating disease. Not food book. I cant find the bill but have been as customer for a few years

Tel 203952 ****

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Annapolis, Maryland

Return a bottom line book

Contains 1 confidential file for company representatives

No response from Bottom Line books. I want to send the book back.

This is the second request. Proof of purchase attached.

Nick nknicko1@***.com

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Sharon G Zol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for a book that may have been misdelivered.

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I ordered a free book through BottomLine Personal, The Scam-Busters Handbook, which I believe went to an old address. My new address is 6080 Flagstaff Walk, McDonough, GA 30252. Can it be resent and the new address noted for future reference?

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Preferred solution: Deliver product or service ordered

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