BotSpace Reviews
BotSpace Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BotSpace has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Recent recommendation says they should not patronise them. BotSpace reviews note misleading advertising, an Instagram automation feature that does not work, and ignored refund requests.
Key Takeaways for Future Customers
- Instagram automation advertised in Pro subscriptions may not function; platform appears focused on Shopify automation.
- Expect limited customer service support when features fail.
- Confirm refund and subscription policies before purchasing.
Negative Feedback / Risk Areas
- Misleading advertising and feature mismatch.
- Ignored refund requests and unresolved customer complaints.
- Poor customer service response to setup issues.
Positive Feedback
No positive feedback was reported in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BotSpace has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Recent recommendation says they should not patronise them. BotSpace reviews note misleading advertising, an Instagram automation feature that does not work, and ignored refund requests.
Key Takeaways for Future Customers
- Instagram automation advertised in Pro subscriptions may not function; platform appears focused on Shopify automation.
- Expect limited customer service support when features fail.
- Confirm refund and subscription policies before purchasing.
Negative Feedback / Risk Areas
- Misleading advertising and feature mismatch.
- Ignored refund requests and unresolved customer complaints.
- Poor customer service response to setup issues.
Positive Feedback
No positive feedback was reported in the available review.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winnipeg, Manitoba
The automation is not working on Instagram yet,they put Instagram in their automation package which made me waste money purchasing it and when I call for a refund, they ignored
- - Instagram automation advertised but failed.
- - Support says the focus is Shopify; Instagram is not guaranteed.
- - Refund requested for non-working feature.
Misleading Advertising and Poor Customer Support Instagram Automation Does Not Work
Review
I subscribed to BotSpace's Pro plan because Instagram automation was listed as one of the supported features on their platform. My primary reason for subscribing was to automate Instagram interactions for my business.
After subscribing, I attempted to configure the Instagram automation, but it simply did not work.
Believing it was a technical issue, I contacted customer support expecting assistance with the setup.
To my surprise, the support representative informed me that BotSpace is primarily designed for Shopify automation and that they do not guarantee Instagram automation. This was completely different from the impression created before I subscribed. If Instagram automation is advertised as a supported feature, customers should reasonably expect it to work or receive proper technical support when it does not.
Had this limitation been made clear before I paid for the Pro subscription, I would never have subscribed. I paid specifically for Instagram automation, not Shopify automation.
I believe the service I received did not match what was advertised.
As a result, I requested a full refund because the feature I subscribed for was not functional.
I hope BotSpace becomes more transparent about the actual capabilities and limitations of its platform so that future customers can make informed decisions before purchasing. I also hope they fairly resolve refund requests where customers have paid for features that do not perform as advertised.
- Not a good platform
Preferred solution: Full refund
User's recommendation: They should not patronise them
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