Botanique Paris
Botanique Paris Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Botanique Paris has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and Botanique Paris reviews mention a defective undereye device and poor customer service.
Key Takeaways for Future Customers
- Expect reports of a defective device that stops working after few uses.
- Customer service required returns and refunds but did not promptly refund shipping charges.
- Read Botanique Paris reviews and complaint-focused feedback before purchasing.
Negative Feedback / Risk Areas
- Repeated device failures and one-sided operation reported.
- Delayed or disputed refunds for shipping charges after return.
- Multiple customer complaints about poor customer service and follow-up.
Positive Feedback
No positive comments were reported.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Botanique Paris has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and Botanique Paris reviews mention a defective undereye device and poor customer service.
Key Takeaways for Future Customers
- Expect reports of a defective device that stops working after few uses.
- Customer service required returns and refunds but did not promptly refund shipping charges.
- Read Botanique Paris reviews and complaint-focused feedback before purchasing.
Negative Feedback / Risk Areas
- Repeated device failures and one-sided operation reported.
- Delayed or disputed refunds for shipping charges after return.
- Multiple customer complaints about poor customer service and follow-up.
Positive Feedback
No positive comments were reported.
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Verified Reviewer
Defective Device
- Undereye device only works on one side.
- A replacement was sent, but the same issue.
- Refunds for shipping charges not issued; avoid Botanique.
Botanique Paris is a horrible company. Everything about them is bad: the undereye device that doesnt operate and their lack of customer service.
Ordered the undereye device from them, charged it up and turned it on, only one side works. Contacted their customer service and was told to ship it back and they would send me another one. Received second device and the same thing happened, only one side works. There are many complaints from customers who bought their device and complained that after just a few uses, the device stopped working.
Contacted their customer service and they told me to send the devices back for a refund. Which I did, but then when I asked them to refund me for the shipping charges which came close to $30, they said they would. Its been over two months with many follow ups about refund for shipping charges.
Theyre liars they have no intention of refunding me for shipping charges from the faulty devices they sent me. DO NOT BUY ANYTHING FROM BOTANIQUE [GEOGRAPHIC_DATA]]!!!
- Faulty device and being stuck with shipping charges
Preferred solution: Refund of shipping charges $19.98
User's recommendation: Do not buy anything from [GEOGRAPHIC_DATA] [GEOGRAPHIC_DATA]
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