Botach Tactical
Botach Tactical Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Botach Tactical has 1.6 star rating based on 120 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Prices seemed fair, No pros, Website and the price were fine.
Cons: Customer service, Absolute horrible customer service, Thieves.Recent recommendations regarding this business are as follows: "Don’t buy from this company there’s many others", "start with small order with CC see how it goes.", "Stay away from Botach Tactical", "Do not buy", "Call me".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Botach Tactical has 1.6 star rating based on 120 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Prices seemed fair, No pros, Website and the price were fine.
Cons: Customer service, Absolute horrible customer service, Thieves.Recent recommendations regarding this business are as follows: "Don’t buy from this company there’s many others", "start with small order with CC see how it goes.", "Stay away from Botach Tactical", "Do not buy", "Call me".
Most users ask Botach Tactical for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Horrible customer service. Online inventory isn’t up-to-date.
I ordered a trigger from them. They showed that they had 23 in stock.
After about a week they changed my order to back order. I called them because I paid for next day and I needed it for a class I was attending on the weekend. Customer service, couldnt care less pretty much told me to kick rocks sucks to be you. They had the gall to tell me that the inventory isnt accurate on their website.
So I figured Id pay more and go straight to the source. Explained my issue to Geissele and they next day aired my trigger for free and gave me a 35% discount for the horrible service I had with one of their venders.
User's recommendation: Don’t buy from this company there’s many others
Skeptical Hippo Receives Order
SO after much consideration and bad review reading I decided to place an order. I figured id use a CC and if they didnt fulfill id just dispute.
I emailed beforehand to confirm availability as advised but received no reply, this didn't help my skepticism. I ordered some +2 extensions with 2 day shipping anyways and to their credit i've received my order as described, however not in 2 days which I was already skeptical of when I paid for it given there history, no big deal im just glad I got my order.
Took one star for the no reply and one star for not shipping on time, other then that my order was fulfilled as advertised. I would consider ordering with them again but only for small things, not sure I trust them with a major purchase yet.
User's recommendation: start with small order with CC see how it goes.
Sent wrong product, tried to resolve amicably
User's recommendation: Stay away from Botach Tactical
Product was expired upon receipt
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaCancel orders
User's recommendation: Call me
Changed order status
User's recommendation: Beg for bowtech.com to have customer service live on hand
Just trying to be helpful
Customer Service
I experienced a problem with my most recent order. I am not sure whether I created the problem or it was a mistake made in shipping.
But none the less, it resulted in my receiving a pair of tactical pants that where not my desired size. I attempted to contact the company via phone for instruction on how they wanted me to handle the return for exchange process. On two separate occasions I attempted to contact them by phone.
Both attempts resulted in my being placed on hold for a prolonged period of time and then abruptly disconnected. They have since responded to email contact through Pissed Customer.
Terrible customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse advertising
Well, wish I'd read these reviews before ordering from Botach. Live and learn, oh well.
I'm not getting my hopes up that they are going to make the losing situation they've created for me right. I stumbled upon a picture online of an ambi mag release for an ar15 that looked perfect for my build. I tracked down the supposed maker of the mag release, Botach, and gleefully ordered the missing piece of my build. I literally laughed out loud when I opened the package that Blowtach sent me.
Not even close in the slightest to what they currently advertise on the site. Its like they have two areas of mag releases at the warehouse sitting right next to each other that should not be anywhere near each other, and a blind monkey fullfilling orders. I assume the pile that what I received came from, is a rusty 55 gallon drum marked "shipwreck parts". I mean, honestly, its downright insulting that they didn't even try to clean up the barnacles off of the P.O.S.
mag release they dredged up from a shipwreck, put in a baggy, and shipped directly to me. This is the first, and last time I will ever flush my money down the toilet doing business with Blowtach. I'll gladly take this review down if they ship me exactly what I thought I was paying for, but I'd be surprised if I got so much as an email back. I've attached pics of A.
What I wanted. B. What Blowtach has advertised. and C.
The sorry P.O.S.
that Blowtach found on a sunken ship and shipped to me. Maybe if my next build is themed "We lost WW3, and now my rifle looks like this.", then I'll have a use for the sorry looking scrap metal junk they sent me.
Preferred solution: Full refund
User's recommendation: Don't waste ur money. You won't get what you ordered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
- Good priced
- Cheap prices
- Customer service
- Mistakes
Preferred solution: Deliver product or service ordered
User's recommendation: Use someone else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to contact
- Variety & specials
- Customer service
Preferred solution: Let the company propose a solution
User's recommendation: I have placed multiple orders & all were good but one. If you do have a problem, good luck getting it resolved. You will never receive a call back or anyone to answer the phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible company
- Liers
- Service
Preferred solution: Full refund
User's recommendation: Stay away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo Customer Service, Extremely Shady Company STAY AWAY
Thank goodness for PayPal!!! If not for them, I probably would have had to file a small claims case to get my money back.
This is what I wrote PayPal,
"I am requesting a full refund, $219.41 along with a pre-paid shipping label to return the item. I ordered a brand new Beretta threaded barrel for a full sized APX pistol. I received a barrel that wasn't threaded AND it is obvious that it is NOT new. I don't even know if it is for a Beretta APX.
The point is, It is not what was advertised and it is not what I ordered. Full refund please. Oh, I sent an email to their customer service address several days ago and I have heard nothing. I also tried to call but I get a recorded message saying to send an email to the customer service address.
This whole transaction to this point has been very shady which is why I am filing this complaint through PayPal now."
Well, It didn't take PayPal long to rule in my favor. Take a look at the photos and tell me if you think this looks like a NEW and THREADED barrel.
It still angers me that I had to pay return shipping but hey, I did get all my money refunded.
Preferred solution: Pay me $9.60 for the return shipping
User's recommendation: RUN!!! This company has 130 complaints registered with the Better Business Bureau in the last 12 months. If you order from these people, no telling what you will actually get or in what shape it will be in.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received order no response after numerous emails and calls
- Low prices
- Never ship them
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid no matter how good the price looks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSHIPPING LIES
- Price
- Shipping lies
Preferred solution: SHIP THE ITEMS WHEN YOU SEND A TRACKING NUMBER< NOT 10 days later.
User's recommendation: Unless you have a solid MONTH to wait on an item, time to contact the carrier, and BT Customer service, shop Gun Mag Warehouse.
Companies Similar to Botach Tactical
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Please return my product do to first