Theodore P Heg

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Verified Reviewer
| map-marker Springfield, Massachusetts

They sell lemons and refuse to address safety issues

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Boston Road Auto Mall - They sell lemons and refuse to address safety issues
Updated by user Oct 18, 2022

Side note, the vehicle has been in our hands less than a year and we had to take out a second loan just to repair it.

Original review Oct 18, 2022
We bought a vehicle from them, they hyper-fixated over an air conditioning unit and refused to fix the tires and the seat belt. They gave us the runaround for 3 months and the vehicle never passed inspection. Now we have replaced the alternator, the motor resistor pack, tires, and the vehicle wont defrost still. Now the check engine light is on and it is broken down. Id rather enlist in the army and be stationed in Iraq for the rest of my life than to give these guys a single dime. Attorney General was contacted due to this.
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  • Will filter your calls if you try to complain
  • Attempts to circumvent safety standards
  • Poor maintenance

Preferred solution: Full refund

User's recommendation: Just Uber or Lyft until you can afford to deal with a dealership. These third party sellers do not care about your safety

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