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Season tickets are already available on the official website.
Boston Celtics

Boston Celtics

www.nba.com
What is your customer experience with Boston Celtics?

Boston Celtics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Boston Celtics has 5.0 star rating based on 1 customer review. Consumers are mostly satisfied; recent Boston Celtics reviews mention resolved login issues, a refund to a credit card, and longterm membership loyalty.

Key Takeaways for Future Customers

  • Customer service can resolve login and ticket problems for longterm fans.
  • Expect assistance with refunds and order errors, but follow up if needed.
  • Consider accessibility needs when managing tickets after medical issues.

Negative Feedback / Risk Areas

  • Difficulty reaching reps and delayed call-backs reported.
  • Ticket access and seat allocation confusion.
  • Mail handling concerns and gift certificate purchase mistakes.

Positive Feedback

Reps are described as respectful and helpful; one reviewer felt treated well and praised refunds and continued support.

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Media from reviews

Boston Celtics - Card in mail
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Show reviews that mention
tickets rep issue gift certificates gifts attention exchange basketball carterthank gear
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Anonymous
map-marker Plymouth, Massachusetts

Login781913****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Issue resolved.
  • - I was never upset.
  • - I don't understand why this was an issue.
  • - I plan go continue being an arm after 19 years.

My issue has been resolved satisfactory o was never pissed this is bs k dont understand why This is an issue I think the celtics take good care of their stm I plan go continue being an arm after 19 years

User's recommendation: Stay the course with the celtics stuff

View full review
Anonymous
map-marker Plymouth, Massachusetts

Login781913****sll good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was rested well I ended up speaking with my rep to resolve my logon issue shes great I dont think included in this survey

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john c Gqe

I cannot speak well because i had stroke

AI Highlights
  • - Can't find tickets, rep suggested resetting password.
  • - I found tickets but not seats, and my seats have been mine for 19 years, calls unreturned.

i cnt find my tickets my rep suggested that i reset my pSword i recently found tickets but not my seats ive had for 19 years she wont return my calls i had stroke socomunoctoo by phone is difficult last month she reassured me my seat havent

Loss:
$3
Pros:
  • I usually was treated with respect by pst reps this is grounds for termination

Preferred solution: Apology

User's recommendation: don’t buy and spend good money in order to be abused i’m sure the disabled commission will accept my cSe

View full review
Anonymous
map-marker Amesbury, Massachusetts

Mistake!!!

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AI Highlights
  • - Intended 2 Celtic game gift certs; bought 2 $250 Fan Gear certs.
  • - Request to exchange the credit for tickets; order 365-****-****; Suzen Carter.

I wanted to buy 2 gift certificates for a Celtic Basketball Game in Boston and instead I purchased 2 gift certificates for $250.00 each to Fan Gear. Can I exchange this credit you are holding for tickets?

This was 2 Xmas gifts that I totally messed up and don't know how to fix it. Can you please help???

Order # 365-****-**** purchased Dec.12th under the name of Suzen Carter

Thank you so much for your attention to this matter.

User's recommendation: They were very nice and refunded my money to my credit card

View full review
Ashley M Rgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Everett, Massachusetts

Card in mail

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AI Highlights
  • - Envelope opened; card says Go Cs happy holidays from Casey.
  • - Return address BC 100 Causeway suit 1210; Moran asks if anything else was in envelope.
Boston Celtics - Card in mail

I received an envelope in the mail today that was opened. Inside of the envelope was a card that says

Go Cs happy holidays from Casey.

The return address is BC 100 Causeway suit 1210. I just wanted to know if there was anything else in this envelope and card since it was opened when I got it out of my mailbox. I did enter to win Celtics tickets in a couple of different contest and sweepstakes, my name is Ashley Moran.

My phone number is 857-888-**** and my email address is. moran.ashley01@***.com

Pros:
  • Theyre great
Cons:
  • I cant get to too many games

Preferred solution: Deliver product or service ordered

View full review

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