Boscovs Optical
Boscovs Optical Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Boscovs Optical has 3.4 star rating based on 1 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Review authors value the most Website and Location. Consumers are not pleased with Reliability. The price level of this organization is medium according to consumer reviews.
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Verified Reviewer |
Latham, New York
Contact lens sample
I had a contact lense examination on January 27, 2024 at your Albany New York Boscov's Optical location. The fee was $125.00 and was paid on that day.
I was assured that Boscovs would provide me with a pair of contacts for trial, free of charge.
The doctor and support staff confirmed that my specifications for these contacts were available through Boscov's Optical, and would arrive within a few days.
To date, I have not received the contact lenses. Customer service has done whatever follow-up is required and told me that I will be contacted when the lenses arrive at the Albany location.
I have contacted customer service several times, and believe they are doing as much as they can to resolve this.
Since Boscov's Optical cannot provide the sample lenses, I am requesting the $125.00 exam fee returned to me, as the service has not been completed, and I have no other option but to find an Optical office that would be successful in getting the trial lenses.
Thank you for your time and attention to this issue.
Debra J. Waite
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