Timothy N Oxr

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Verified Reviewer
| map-marker Murrhardt, Baden-Wurttemberg

Sander stopped working after 4 months

Contains 2 confidential files for company representatives

Okay, I purchased a sander four months ago. It stopped working.

I had previously purchased an extended warranty from Lowes, so I brought the sander back to them. However, they gave me the runaround. Finally, I ended up talking to Lowes customer service and ended up contacting you.

I just need someone to fix it. I do not care who fixes it; whether it's Lowes, who should honor the warranty that I bought through them, but this is unacceptable.

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Loss:
$55

Preferred solution: Either y’all can fix the tool or Lowe’s can honor the warranty that I bought through them and give me another damn tool.

Kathy B Gge

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Verified Reviewer

Power tool failure

I purchased an 18v impact gun and when i removed it from packaging charged batteries it doesnt work. Neither battery works in it and its getting no power. Ill gladly send this combo set back to you for replacement

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Loss:
$300

Preferred solution: Exchange product out return money

Anonymous
map-marker Dexter, New York

Missing part

I think you need better qualty control. The router I received for Christmas was missing the 1/4" collet. I ordered one myself since my only other option was to send the whole kit back to amazon

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User's recommendation: buy from a local store so you can check it for missing parts before you buy

Andrew W Jkq

Called Bosch to report a broken storage box upon delivery.

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Received Bosch GBH2-28L yesterday, storage box has hole in it with no damage showing on shipping package

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User's recommendation: Bosch customer service was outstanding

Anonymous
map-marker Portland, Tennessee

Missing soap bottle

My power washer 1700 came without a bottle for the soap. And I cannot find a place to order one since my husband threw the instructions away.

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Anonymous
map-marker Portland, Tennessee

Missing soap bottle

My husband and I divorced and the power washer had never been used and I did not have a bottle to put the washer in.

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User's recommendation: Make sure all parts are in the box. This one was missing

Ken W Jzs
map-marker Knightdale, North Carolina

Laser level question

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I purchased a LR8 laser receiver to use with my GLL3-300 laser. I tried to use it and the receiver did not detect anything.

I replaced all batteries and tried again. Nothing happens.

I called tech and he said it should work, and to try and remove all batteries and wait 15 minutes. I did that and tried again.

It still does not work. Not sure what to do next

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Preferred solution: Tell me why it’s not working

Ken W Jzs
map-marker Knightdale, North Carolina

Laser level question

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He told me the LR8 would work with the GLL3-300 that I have. He had me take the batteries out of both devices for 15 minutes and try again.

The receiver is not working with my laser.

Tried all new batteries. What should I do now?

Ken

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