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Junior Reviewer

Didnt refund

Borzo Malaysia - Didnt refund
Borzo Malaysia - Didnt refund
I have booked a rider to send my order, he picked up my order at 3.45 but in a while, he was totally missing in action with my item. I tracked, called, but he didn't reply to me. Furthermore, I immediately emailed customer service, but there is no response. I asked for compensation for my order, till now there is no response. He delivered my order at 10 night. It should be delivered at 5. The customer was so disappointed. This is poor service.

User's recommendation: be aware of the route of rider.

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ID
#2967626 Review #2967626 is a subjective opinion of poster.
Pros
  • Rider are friendly
Cons
  • Didnt reply mails
  • Poor customer sevice
  • Didnt take action quicker
Preferred solution
Full refund

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