BornPrimitive Reviews
BornPrimitive Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating from 2 reviews, 25% would likely recommend. Consumers like the products but note issues with website, customer service, returns and shipping.
Key Takeaways for Future Customers
- BornPrimitive reviews show product quality and low price level.
- Reviewers value exchange, refund and cancellation policies when buying.
- Expect to contact customer service for order corrections and returns.
Negative Feedback / Risk Areas
- Frequent customer complaints about a difficult website and poor customer service.
- Reports of order errors, missing deliveries, and refund or exchange delays.
- Some customers mention unexpected billing or checkout price differences.
Positive Feedback
Reviewers praise product quality and occasional timely phone responses from support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating from 2 reviews, 25% would likely recommend. Consumers like the products but note issues with website, customer service, returns and shipping.
Key Takeaways for Future Customers
- BornPrimitive reviews show product quality and low price level.
- Reviewers value exchange, refund and cancellation policies when buying.
- Expect to contact customer service for order corrections and returns.
Negative Feedback / Risk Areas
- Frequent customer complaints about a difficult website and poor customer service.
- Reports of order errors, missing deliveries, and refund or exchange delays.
- Some customers mention unexpected billing or checkout price differences.
Positive Feedback
Reviewers praise product quality and occasional timely phone responses from support.
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Verified Reviewer |
Bowdoin Center, Maine
Resolved: Return
Company fixed the issue and I have been provided with full refund. Took several tries to find out if shoes were or were not available.
Shoes were not available in correct size & full refund given.
Be persistent if you have a problem even when it’s very frustrating. It’s annoying that you can’t get a person to talk to.
Waited for a restock for about 2 months. Couldn’t get an accurate answer from anyone in customer service.
Received wrong size shoe when I received a misleading email regarding my inquiry. Now shoes have to be returned and there is no restock.
For past few months have been on a waiting list for size 7 womens vintage 1 classic in khaki/gum. I contacted Born Primitive several times and was told they were available.
The website said they were sold out.
I received an email for a link to order and an email saying something was left in my cart. I placed the order which I thought was a size 7 and received a size 5.
Very Disappointed
- Like the products
- Terrible website & customer service
Preferred solution: The correct shoe size.
Whitefield, New Hampshire
Customer service
They answered my phone call in a timely manner and assured me that it takes 2 to 5 business days to satisfy my order and then shortly after that, my order was ready to ship
New Haven, Kentucky
Trying to return shoes that I ordered twice by mistake
I'm trying to return shoes that I ordered twice by mistake. I need to speak with a representative on how to return them.
Preferred solution: I ordered shoes twice by mistake trying to return the other order
Montross, Virginia
Return an order
- - No order number on file.
- - The jeans do not fit; I want an exchange for boot jeans in the next size.
- - Tags are on the jeans.
- - Please reply ASAP.
I do not have my order number. The pair of jeans I received does not fit.
I would like to return them for a pair of boot jeans in the next size up. It would be an even exchange. Tags are still in place.
Please reply back ASAP. Thank you.
Seattle, Washington
Produc
I have not received my package and I have call and email and not respond please call me or email me I havent not get anything
New York, New York
False advertising, difficult web site to manage, poor customer service
- - I'm paying in four parts I didn't sign for.
- - Bottoms were shown 14.99 but charged 50 at checkout.
- - Website was misleading and support unavailable.
So the answer is that i am paying in 4 parts which i did not sign for. Also the bottoms were advertised for 14.99 but at check out were 50.00 I would not habe opened the email had it said 50.00.
I feel their website was very misleading.
Also, I couldnt find customer service online. Pissed off customer had to give it to me instead.
Lakewood, Washington
Haven't received merchandise
- - Tracking said delivered to mailbox at the correct address, but I did not receive it.
- - I don't have a mailbox and packages are left at my front door.
It was suggested that I track my package which I did and found it. It said it was delivered to my mailbox at the correct address.
Well first of all I dont have a mail box.
Packages are left at my front door. Im not quite sure how I should proceed from here, but I did not receive the package.
User's recommendation: I know there are quality products. I have learned that from friends, but I have yet to get to try anything.
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