Carol B Dsq

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Verified Reviewer

Purse broke after 2 weeks.

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Born Shoes - Purse broke after 2 weeks.
The handle on my newly purchased Born purse broke off. I have no way of fixing it myself.be aware. The snap like part was lost and not able to reinsert it. It is a snap that I assume you need a tool to put it back in, so it stays. I there way I don't have it. I tried using my own method to be able to use the purse but I failed.
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Preferred solution: Full refund

User's recommendation: Be aware

Anonymous
map-marker Long Beach, California

Shopping for low healed. Version of Alondra ginger boot

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Born Shoes - Shopping for low healed. Version of Alondra ginger boot
Born Shoes - Shopping for low healed. Version of Alondra ginger boot - Image 2
Born Shoes - Shopping for low healed. Version of Alondra ginger boot - Image 3
Born Shoes - Shopping for low healed. Version of Alondra ginger boot - Image 4
Why did you connect with pissed customer ? Was it a joke? I was NOT mad at all. i only wanted help ordering more boots. The characters posing to be your customer service agents must be trying to ruin your reputation. I am a happy, long-time return og Bjorn Footwear and have always experienced friendly reception from your service dept. Yet, when I called to make an order the phone was answered by a rude teenager who simply hung up on me. I called back and got a different brat, who also hung up on me. Then, I received an email from your(?) pissed customer department admonishing me for my misbehavior. This must be some kind if scam. I went ahead and order two other pairs of boots online that were supposed to be delivered the next day and they have not arrived. Please advise, Tac sa Mycet , Jannet
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User's recommendation: Will be good. Please call me at (805) 698-****

Anonymous
map-marker Marshall, Missouri

Defective boots

I purchased Born Tori boots in December. I have wore them 6 times maximum. Usually only few hrs. On both boots the strap has came off it has rivet that holds strap. My husband has repaired by placing strap back over rivet and gently hammered. On or the other boot has strapcome loose every time i wear them. I have purchased multiple pairs of Born boots and shoes over the years. Born is my go to brand. I am disappointed in this boot.
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Debra w Bqj

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Verified Reviewer

Boots coming apart

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They do not stand behind the shoes. I ve had a pair of boots come apart at the front of 1 boot. Looks ridiculous. I paid 130 bucks for them
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Loss:
$130
Pros:
  • Awesome footware
Cons:
  • Company does not stand behind

Preferred solution: Full refund

Daziah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Refund on shipping

Would like a refund on my shipping cost I paid for overbite shipping have not received my parcel as of yet
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User's recommendation: Don’t pay for overnite delivery

Rachael B Jpd

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Verified Reviewer
| map-marker Dallas, Texas

Dillards 716 Dion

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Store manager telling me that a pair of your boots that were scuffed when purchased cannot be returned
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Loss:
$119

Preferred solution: Full refund

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