James B Txy
map-marker Frankfort, Illinois

Products problems

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A fuel pump I purchased from A provider, Brand New, I'm being hold they can not get a part number for this Fuel pumps Canister filter joined to the actual NAPA part # MF0145 mechanical-OE fuel pump. Tech, Lance, can't tell me the parts. Can you tell me the part Number for the internal filter and flat rubber ring gasket for the replacement? I can pass that on to the Manager at Napa, OR recomend where to get the parts. Thank you James.
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Pros:
  • New have to wait and see how helpful borg warner
Cons:
  • Do not know can not get anyone to talk to on phone

Preferred solution: Some help with a product I bought.

User's recommendation: Not sure yet till I can get some help.

Joe A Jlo

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Verified Reviewer
| map-marker Arnold, Missouri

Bad Turbo's

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I purchased 2 turbos for my 2016 ford f150. With in 1000 miles both turbo's went bad. Instead of backing the warranty they blamed it on my truck. Pretty damn low. So much for being a reputable company. I will make sure to let people know that they CANNOT TRUST BORG WARNER under no circumstance. Purchase your product from any company except Borg Warner. Cardinal/Diesel USA is no better. They DO NOT support their customer. They will back the BIG company like Borg Warner.
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Loss:
$1600

Preferred solution: Full refund

User's recommendation: Do Not purchase Borg Warner's they DO NOT back the warranty. They will lay the blame on you or your vehicle.

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