Border Region Behavioral Health Center
Border Region Behavioral Health Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Border Region Behavioral Health Center has a 1.0 star rating from 1 review and overall customer sentiment is negative, with the single reviewer reporting serious service failures.
Positive Feedback
No positive aspects reported in the available review; the patient described no successful appointment, medication delivery, or timely care.
Negative Feedback / Risk Areas
- Long waits and missed appointments contributing to emergency room visits as noted in Border Region Behavioral Health Center reviews.
- Failure to provide timely medication and care for a veteran relying on Medicare.
- Customer complaints about appointment reminders arriving after the visit and poor customer service.
Key Takeaways for Future Customers
- Expect potential delays and confirm appointments in person or by phone before relying on reminders.
- Plan backup medication sources if you depend on consistent prescriptions and check billing or coverage details with Medicare.
- Consider alternative providers if timely behavioral health treatment and reliable customer service are critical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Border Region Behavioral Health Center has a 1.0 star rating from 1 review and overall customer sentiment is negative, with the single reviewer reporting serious service failures.
Positive Feedback
No positive aspects reported in the available review; the patient described no successful appointment, medication delivery, or timely care.
Negative Feedback / Risk Areas
- Long waits and missed appointments contributing to emergency room visits as noted in Border Region Behavioral Health Center reviews.
- Failure to provide timely medication and care for a veteran relying on Medicare.
- Customer complaints about appointment reminders arriving after the visit and poor customer service.
Key Takeaways for Future Customers
- Expect potential delays and confirm appointments in person or by phone before relying on reminders.
- Plan backup medication sources if you depend on consistent prescriptions and check billing or coverage details with Medicare.
- Consider alternative providers if timely behavioral health treatment and reliable customer service are critical.
Turn one complaint into a collective action
Laredo, Texas
Worst mental health system
- - Poor care: delayed reminders, long walk-in wait with no doctor or meds; meds obtained in Mexico; Medicare Part 4 reapplication every six months.
this has to be the worst mental health system going. they sent me a appt reminder two weeks after my appt.
i had to wait as a walk in and waited i did then after 4 hours of waiting no appt. no doctor no medication i came in stating i was out of meds they gave me an appt. 30 days later i had to go to the emergency room and the dr.
their gave me some scripts he only did that because i was a veteran the dr flew helicopters and i fixed them that's what saved me. i go down to mexico and get my medications i have been to a lot of cities laredo's the worst i shouldn't have to go to mexico for meds and i have part 4 medicare when i leave border region i want to drink beers and have done it they don't care an average of 22 veterans commit suicide a day i would open class action lawsuit i can't afford it i'm on medicare and have to reapply every 6 months i have memory problems and it's like i'm there to serve them and i'm the reason they have a job
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