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Terrible customer service and they deny return!

1.0
Boox - Terrible customer service and they deny return!
Boox - Terrible customer service and they deny return!
Boox - Terrible customer service and they deny return!
PI bought the Note Air 2 on March 24th and received the device on April 10th. Since it arrived I noticed a lot of problems! I couldnt connect to the WiFi properly (limited connection), I couldnt write by supporting my hand on the device, it doesn't write (even with the...
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#3513860 Review #3513860 is a subjective opinion of poster.
Loss
$409
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Resolved: They are not accepting to return the device and my money!

1.3
Boox - They are not accepting to return the device and my money!
Boox - They are not accepting to return the device and my money!
Boox - They are not accepting to return the device and my money!
Update by user May 26, 2022

Company fixed the issue and I have been provided with partial refund. The equipment had several problems, I recorded it to show them, even so, it was hard to return the equipment and they still charged me $80 to pay for the return. I definitely don't recommend it..

Original review posted by user Apr 25, 2022
I bought the Note Air 2 on March 24th and received it on April 10th (15 days ago). When it arrived, I noticed a series of problems. It couldnt connect to the WiFi properly (keep saying limited connection), I couldnt write by supporting my hand on the device, it doesn't...
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ID
#3513843 Review #3513843 is a subjective opinion of poster.
Location
Hyattsville, Maryland

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