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BoomTown ROI

BoomTown ROI

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What is your customer experience with BoomTown ROI?

BoomTown ROI Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BoomTown ROI has a 2.1 star rating from 1 customer review and consumers are mostly dissatisfied; the rating distribution is 100% unfavorable, per BoomTown ROI reviews.

Positive Feedback

Users note a good CRM and value the website and diversity of services, with functionality appreciated despite other issues.

Negative Feedback / Risk Areas

  • Poor customer service and hostile interactions reported, matching BoomTown ROI customer complaints.
  • Billing and refund disputes arise during cancellations and contract termination.
  • Minimal training and unwanted referrals diverge from expected service.

Key Takeaways for Future Customers

  • Consider contract terms, credit handling, and refund policy before subscribing or committing to a membership.
  • Expect solid CRM tools but limited support and training when evaluating value for price.
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Termination of contract

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AI Highlights
  • Contract effective date is 10-21-23.
  • Requests a $250 credit for the last 3 months.
  • Term ends 11/28; credit for May–July; August invoice higher.

My contract effective date is 10-21-23.

----- Original Message -----

From: ritermom1 [gleemalone@***.com]

Sent: 7/31/2023 1:53 PM

To: engagement@***.com

Subject: Re: Cancel my contract - Case Id ( )

Could I at least get the 250 credit for the last 3 months?

On Mon, Jul 31, 2023 at 1:49 PM ritermom1 wrote:

When I signed this contract I had a lender for the 250. Now I dont so I shouldnt have to honor this contract.

On Mon, Jul 31, 2023 at 1:45 PM engagement@***.com wrote:

"That is incorrect you are in term until 11/28 and we talked over the phone about this and we are gave you a credit 250 off for May, June and July.

Your cost will go back up on your August invoice.

Sorry for any confusion but your 12 month ends on 11/28"

this is one of the emails I received from Liza Seltzer.

I have more, including one where she called me a liar. I now am getting rental referrals and that isn't what I signed up for.

Loss:
$1000
Pros:
  • Good crm
Cons:
  • Customer service is poor and training is minimal

Preferred solution: I would like my contract to end early or take my lender amount off. my lender backed out in the middle of the contract.

User's recommendation: Save your money

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