Glenda M Qjb

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Termination of contract

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My contract effective date is 10-21-23. ----- Original Message ----- From: ritermom1 [gleemalone@***.com] Sent: 7/31/2023 1:53 PM To: engagement@***.com Subject: Re: Cancel my contract - Case Id ( ) Could I at least get the 250 credit for the last 3 months? On Mon, Jul 31, 2023 at 1:49 PM ritermom1 wrote: When I signed this contract I had a lender for the 250. Now I dont so I shouldnt have to honor this contract. On Mon, Jul 31, 2023 at 1:45 PM engagement@***.com wrote: "That is incorrect you are in term until 11/28 and we talked over the phone about this and we are gave you a credit 250 off for May, June and July. Your cost will go back up on your August invoice. Sorry for any confusion but your 12 month ends on 11/28" this is one of the emails I received from Liza Seltzer. I have more, including one where she called me a liar. I now am getting rental referrals and that isn't what I signed up for.
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Loss:
$1000
Pros:
  • Good crm
Cons:
  • Customer service is poor and training is minimal

Preferred solution: I would like my contract to end early or take my lender amount off. my lender backed out in the middle of the contract.

User's recommendation: Save your money

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