New Reviewer

It is a totally scam, Credit Card Fraud

I used BOOMERANGEDM once, and they kept my credit card on file. Next thing I know, they charged my card for over $500 the following month without my consent nor call/email to confirm whether I wish to continue their services or not. When I called the customer care, the reply was that they had the credit card on file, so they assume I was continuing my services. I said, " when you go to a restaurant, use your credit card once their, do you also expect the restaurant to have your card "on file" and charge you whenever they want to?" Her reply, I am sorry man, the cards are already being printed, we can't afford giving you the refund, but you can stop our service next month." ......... This is a credit card fraud, I am disputing the charge, almost 2 months later, credit card company is still fighting, they said they have been trying to reach to the business, however, Boomerangedm has not yet replied...
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ID
#1701450 Review #1701450 is a subjective opinion of poster.
Service
Boomerang Dm Customer Care
Reason of review
Poor customer service
Loss
$574
Preferred solution
Full refund

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