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Verified Reviewer
New Reviewer

Manager is horrible

Gurhrie manager is rude and should not be working there. My family will not be back. The manager yelled at my grandchildren and people had to wait 30 min or longer.

User's recommendation: Don't go horrible.

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ID
#3511552 Review #3511552 is a subjective opinion of poster.
Location
Mayflower, Arkansas
Preferred solution
Let the company propose a solution

Not happy

my husband an i cant log in to our app at all it keeps saying incorrect username an password.and there is no customer service number to call.a customer service number is a must boomerang.

User's recommendation: Customer services number is a must boomerang.

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ID
#3055647 Review #3055647 is a subjective opinion of poster.
Location
Alvin, Texas
New Reviewer

It is a totally scam, Credit Card Fraud

I used BOOMERANGEDM once, and they kept my credit card on file. Next thing I know, they charged my card for over $500 the following month without my consent nor call/email to confirm whether I wish to continue their services or not. When I called the customer care, the reply was that they had the credit card on file, so they assume I was continuing my services. I said, " when you go to a restaurant, use your credit card once their, do you also expect the restaurant to have your card "on file" and charge you whenever they want to?" Her reply, I am sorry man, the cards are already being printed, we can't afford giving you the refund, but you can stop our service next month." ......... This is a credit card fraud, I am disputing the charge, almost 2 months later, credit card company is still fighting, they said they have been trying to reach to the business, however, Boomerangedm has not yet replied...
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ID
#1701450 Review #1701450 is a subjective opinion of poster.
Service
Boomerang Dm Customer Care
Reason of review
Poor customer service
Loss
$574
Preferred solution
Full refund

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