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BookMaker

BookMaker Reviews

www.bookmaker.eu
What is your customer experience with BookMaker?

BookMaker Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BookMaker has a 2.0 star rating from 4 reviews with 67% unfavorable and 33% positive. Pros noted: decent bonuses and easy to deposit and withdraw. Cons: slow chat resolution, no phone support, outdated website and no app.

Key Takeaways for Future Customers

  • BookMaker reviews cite competitive bonuses but limited creativity.
  • Deposits and withdrawals are generally easy for many users.
  • Expect limited customer service access; no phone support and chat can be slow.

Negative Feedback / Risk Areas

  • Frequent customer complaints about being unable to contact support and locked accounts.
  • Withdrawal and refund disputes and accusations of scam or theft appear in reviews.
  • Outdated website, missing app, and slow resolution times.

Positive Feedback

Users praise bonuses, refer-a-friend offers, and straightforward deposit/withdraw processes; some long-term players report only occasional hiccups.

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people account concern ismy part booknaker hoops information sites resolution idea
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Tyler James E
map-marker Birmingham, Alabama

Question resharing an account setup

I need to know if my accountant set up an account under the name James England with the email tylerliberty7@***.com and would like someone to call me back at 205-276-****. I own a company called Liberty Moving in Alabama.

Preferred solution: I would just like to speak to someone to see if there is more than one account set up with you guys doesn’t have anything to do with whether or not money is owed or not

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Brystal Ogy
map-marker Santa Clara, California

Incorrect lost

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Answer the phone. There's no costumer service to assist you when you have a problem or quotation. Can't even leave a message to get a return phone call.

User's recommendation: Can't get in contact with them

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Amy C Sqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

So far, so good

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AI Highlights
  • - Great bonuses, especially refer-a-friend, vs sites.
  • - Support is decent but can be slow; site is outdated with no real app, though mobile works.

Great bonuses, especially the refer friends one compared to other sites. Offshore is far less BS than the major local ones.

Support team is decent, fast to get to a contact, but sometimes takes a while to get to a resolution. Website is outdated and don't have a real app which sucks, but it sort of works okay on mobile.

The people complaining I have no idea what they're on about, they must be suspicious in my eyes.

Been playing here for nearly 10 years now and only a few hiccups here and there, nothing major. Just lacking in creativity in bonuses sometimes.

Pros:
  • Decent bonuses for the most part
  • Easy to deposit and withdraw
Cons:
  • No phone support
  • Chat support resolution may be slow
  • Website feels ultra outdated

Preferred solution: Nothing really, just keep pumping out new promos for loyal long time customers

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John T Fcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mandaluyong, Manila

My Concern is,My bet Is 10k and i win...

Updated by user Jun 23, 2026

I've been chatting to live agents in these pissed customer but they did not solve it

Original review Jun 08, 2026

My Concern is,My bet Is 10k and i win 20k but and i have balance 10k although the total is 30k but happened is the my balance make 15k only meaning the 15k did not arrive to my acct ,please back it to my acct because i need it

Preferred solution: Full refund

View full review
Pete W Zwi

To Get Information On How To Get Rid of ROLLOVER $$$

JUST Call ME Ok? I Need To Talk With SOMEONE!

WHAT PART OF THIS Dont YOU People Understand? I Am TIRED Of JUMPING HOOPS with BOOKNAKER!!!

Preferred solution: A SIMPLE Phone Call

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Tim T Rhe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointed & Been Robbed by Bookmaker!

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They are thieves. They took my deposit & locked me out.

I'm telling the World about Bookmaker! CRIMINALS They are all criminals

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TARRANCE R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don't see the app anymore and I need my money u guys got of mine please

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Updated by user Jan 31, 2024

I won money and they didn’t pay me

Original review Jan 16, 2024

This company is a scam and has robbed me of almost 1000 dollars I advise people not to deposit your money and gamble here please do yourself that favor and run while you can

Loss:
$700

User's recommendation: Don’t do it

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