Jodine B Utu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Can not get ahold of a real persom

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Booked a room through book it we where in Daytona my sister was hurting in chest pain she had a heart attack hospitals so she is sm Itted she said third so still today no to speak .
View full review
Loss:
$156

Preferred solution: Full refund

Betty A Zyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelation issue

The phone number is not usage. This has been a terrible experience .I haven't been able to talk to respond to my issue.
View full review
Pros:
  • Price
Cons:
  • Getting in touch with someone

Preferred solution: Get a bigger room or a cancelation

Anonymous
map-marker Oklahoma City, Oklahoma

Checking reservations

I received an email saying I have a reservation bc I wanted to cancel. But they assured me I have no reservation. Very confusing!
View full review
Lashawna Yur

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

Nasty dirty sheets

Room was wet and nasty stains on sheets, floors was nasty. Tub was filthy and towels where nasty. That was by far the worst room Ive ever seen
View full review

User's recommendation: Do not stay there

Treena Znx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Texas

New membership

This is NOT ME!! it was emailed to me but I did NOT send this complaint I have no idea where this came out if
View full review
Anonymous
map-marker Medford, Oregon

Schedule vacation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Paid for a weeks Vacation in Mexico for our Honey moon. Paid up front and Corona hit and they screwed us completely. Since we paid in full they couldnt Stop payment,,,Really?? Can never get ahold of anyone. Bit now I see their commercial on TV so they are back in Business? Called them to resolve it but told me too bad, sorry. All we want is to vo on our Honeymoon. They suck completely. Do Not use Bookit
View full review
Pros:
  • No comment
Cons:
  • Lost money with last booking covid
Misty C Ush

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

I have booked 3 times a econo Lodge

I stayed three different times, after the econo Lodge every time I stayed they charged $6 cash for some fee I called bookit.com three different times to get this fixed or to get my money back and they told me they would do it ain't nobody done it so how can we fix this
View full review
Jaclyn J Eoa
map-marker Panama City Beach, Florida

Cancel a room

Customer service will not answer phone need to cancel roll for June 26th 2022. Confirmation number 723123****1424
View full review
Loss:
$81
Cons:
  • Communication

Preferred solution: Full refund

User's recommendation: Ok

Anonymous
map-marker Kannapolis, North Carolina

Question about my reservation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Im trying to call Bookit to reduce the nu Bed of guests traveling . I have sent at least three emails and have not received any response . I have tried calling the phone numbers listed and cant get a real person to speak to . Very very frustrating . Im traveling in less than two weeks and need an answer.
View full review
Cory R Jsk
map-marker Anchorage, Alaska

Cancel membership

Book it keeps trying to take money from my account without authorization. I never authorized nor do I even know what this company is.
View full review

Preferred solution: Stop trying to take money out of my account

User's recommendation: Book it is a scam. Do not attempt to do business with this website. They will take your money without prior authorization. If your come across them report it immediately.

Kaj Rsd
map-marker Detroit, Michigan

To make sure my reservation was cancelled. And I can't receive emails

I have been trying to cancel this reservation all day long I have been sending messages in the chat room and not have not been responded back to which is horrible you can't reach anyone through any of the numbers that that is listed I would not use the service ever again
View full review
Everard Hzf

I have a credit with u guys I need to use it

I booked a trip but was canceled got the refund from the resort and got a credit for the flight used part of the flight credit but still have over 500 try calling no one answer
View full review
Loss:
$500

Preferred solution: Full refund

Paula C Jmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money back

You took money out of my account I need my money back I have been calling a lot of time so what are you going to do
View full review
Loss:
$200

Preferred solution: Full refund

Arelia S
map-marker Charlotte, North Carolina

Refine

I didnt like the service when I arrived had to wait because the Internet was down to get checked in and get checked in TV doesnt work it came up twice to fix it the third time they fixed it you cant even hear the TV I didnt like it and feel uncomfortable so I asked for a refund
View full review

Preferred solution: Full refund

Barbara B Azm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Overcharges

Bookit - Overcharges
Bookit - Overcharges - Image 2
My card was changed for a hotel room that was paid for at the hotel. I want a refund and yall make it so difficult to talk to anyone.
View full review
Loss:
$306

Preferred solution: Full refund