Bookit Reviews in Pennsylvania, USA
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(6 of 233 reviews match)
Bookit in Lebanon, Pennsylvania - Missed flight
Please help me get another flight. Just missed mine.
Bookit Flight Booking
Bookit in Easton, Pennsylvania - Comfort Suites in the Bahamas
This was the worst experience in my life not just the run down hotel but Book It also. They refused to help and lied about everything. Comfort Suites charges for everything on top of what Book It charges and even another tax that I paid Book It. And they refused to help with the situation and said they told us. I asked to listed to the tape that was supposed to be taped and they refuse, why refuse if they weren't lying? Comfort Suites charged us for an energy charge, and maid service gratuity and another tax. this hotel and Book it is a joke.Do yourself a favor and book with AAA
Bookit Comfort Suites Paradise Island Room Booking
- Lying customer service
Reason of review
Overcharged for everything
Update by user Jun 06, 2016
bookit reservation number 38608956
Original review posted by user Jun 03, 2016I booked a trip through Bookit.com in january for my 25th anniversary in may. Thought it was a great deal. When I went to print out the boarding passes the night before the trip, I was told the airline had changed my flight. Spent...
Bookit Vacation Package Booking
- Paying more to try to find a comparable room
Reason of review
Poor customer service
Bookit Hotel Booking Review
Booked a hotel. Thought I was paying 59.00 a night ut it was really 80.+ a night. First time and last time I will us them.
Reason of review
Bookit - Unauthorized Cruise Date Chages Review
Me and my husband booked a cruise with book it.com . The first date we pick a month before the cruise they called and said it was booked. The second date we picked the same thing. Call customer service Ms. Donkeybutt Erica got smart with me because they kept changing our dates . Now it's in November 2014.They first said we pay boarding fees on arrival at port, now we have to pay in advance. (No refund).But never ever ray again.
BOOKIT horrible customer service! Never again.
BOOKIT booked our honeymoon in Cancun Mexico. We were so looking forwarding to this great honeymoon and weddingmoon vacation, also my 40th bday! When we tried to contact them during the trip, it wasn't possible, since we were OUT OF the COUNTRY and didn't have pay as you go, phones. Also, since we sat with management of the hotel 3-4 times we didn't see a problem with resolution. When we called BOOKIT upon returning from our NIGHTMARE vacation... they refused to help us. They said since we didn't contact them from the hotel, there wasn't much they can do. They didn't respond to emails I sent them. When they left a message with bad news ... I barely could understand the messages. I got messages back from 3 reps and THEY ALL WERE GARBLED! In the end...they did nothing for my issues at the hotel. In fact, they were never able to contact the hotel, NOW JADE to resolve my issues. NEVER AGAIN!
Bookit Customer Care
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