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Bookit in Lebanon, Pennsylvania - Missed flight

Please help me get another flight. Just missed mine.
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Review
#1410324 Review #1410324 is a subjective opinion of poster.
Service
Bookit Flight Booking

Bookit in Easton, Pennsylvania - Comfort Suites in the Bahamas

1.0
Details
This was the worst experience in my life not just the run down hotel but Book It also. They refused to help and lied about everything. Comfort Suites charges for everything on top of what Book It charges and even another tax that I paid Book It. And they refused to help with the situation and said they told us. I asked to listed to the tape that was supposed to be taped and they refuse, why refuse if they weren't lying? Comfort Suites charged us for an energy charge, and maid service gratuity and another tax. this hotel and Book it is a joke.Do yourself a favor and book with AAA
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Review
#886852 Review #886852 is a subjective opinion of poster.
Service
Bookit Comfort Suites Paradise Island Room Booking
Cons
  • Lying customer service
  • Communication
Reason of review
Overcharged for everything
Loss
$2854
Preferred solution
Full refund
Tags
  • Comfort Suites In The Bahamas
1.7
Details

Update by user Jun 06, 2016

bookit reservation number 38608956

Original review posted by user Jun 03, 2016

I booked a trip through Bookit.com in january for my 25th anniversary in may. Thought it was a great deal. When I went to print out the boarding passes the night before the trip, I was told the airline had changed my flight. Spent...
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2 comments
Anonymous
#1180720

No, the issue was never resolved. as far as they were concerned we were able to book another flight and pay more out of pocket to do so but made it to our destination.

as a travel agency they should have been reputable and honored the original booked price through them. It was a hassle as well to get a flight the night before and pay the higher price

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Review
#859101 Review #859101 is a subjective opinion of poster.
Service
Bookit Vacation Package Booking
Cons
  • Integrity
  • Paying more to try to find a comparable room
Reason of review
Poor customer service
Loss
$277
Preferred solution
Full refund

Bookit Hotel Booking Review

1.0
Details
Booked a hotel. Thought I was paying 59.00 a night ut it was really 80.+ a night. First time and last time I will us them.
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Review
#790930 Review #790930 is a subjective opinion of poster.
Reason of review
Pricing issue

Bookit - Unauthorized Cruise Date Chages Review

Me and my husband booked a cruise with book it.com . The first date we pick a month before the cruise they called and said it was booked. The second date we picked the same thing. Call customer service Ms. Donkeybutt Erica got smart with me because they kept changing our dates . Now it's in November 2014.They first said we pay boarding fees on arrival at port, now we have to pay in advance. (No refund).But never ever ray again.
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Review
#515683 Review #515683 is a subjective opinion of poster.

BOOKIT horrible customer service! Never again.

BOOKIT booked our honeymoon in Cancun Mexico. We were so looking forwarding to this great honeymoon and weddingmoon vacation, also my 40th bday! When we tried to contact them during the trip, it wasn't possible, since we were OUT OF the COUNTRY and didn't have pay as you go, phones. Also, since we sat with management of the hotel 3-4 times we didn't see a problem with resolution. When we called BOOKIT upon returning from our NIGHTMARE vacation... they refused to help us. They said since we didn't contact them from the hotel, there wasn't much they can do. They didn't respond to emails I sent them. When they left a message with bad news ... I barely could understand the messages. I got messages back from 3 reps and THEY ALL WERE GARBLED! In the end...they did nothing for my issues at the hotel. In fact, they were never able to contact the hotel, NOW JADE to resolve my issues. NEVER AGAIN!
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Review
#309147 Review #309147 is a subjective opinion of poster.
Service
Bookit Customer Care
Loss
$4000

Contact Bookit Customer Service

Mailing Address:
BookIt.com, Inc.
14251 Panama City Beach Pkwy
Panama City Beach, FL 32413
USA
Phone:
(888) 782-9722
All Bookit Contacts

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