Bookit Reviews in Columbus, Ohio
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(3 of 233 reviews match)
My husband & I booked a trip to Punta Cana last week. We are on a budget so we were very careful to look at "all inclusives" ONLY! The site took us to all inclusive deals, so we thought. We booked a trip to the Westin Punta Cana Resort & Club. It wasnt until we had...
Bookit The Westin Puntacana Resort And Club Room Booking
Reason of review
Not as described/ advertised
Bookit in Columbus, Ohio - Very poor customer service
Tried to reach someone for the last 3 days for a trip that I am supposed to go on in 2 days and have had no luck. Been on hold for more than hour before I keep giving up and still no luck. Never received an itinerary so I have no information. Asked to speak to a supervisor and placed on hold an additional 45 minutes before I decided to hang up once again. This is *** poor customer service and needs to be fixed. When you provide a service and take someone's hard earned money, you should at least be able to have the assistance made available to you when issues like this happen.
Bookit.com - BEWARE!!!
Bookit.com are shysters!!! i was of lured by their "great deals per person" flight + hotel and once you check out there's a large fee for booking with them. Beware, its easy to get pulled in with just a few clicks. My advice is to be follow the charges on the left hand side of the window. My "deal" easily went from $580 per person to $909.77 per person. Not to mention there was a no refund policy. After being thrown around in their cue and being on hold with customer service, i was able to speak to someone who actually helpful. Still i was ripped off.
Bookit Flight Booking
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