State: Florida Product: Bookit Room Booking Clear all filters (2 of 18 reviews match)
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Do nto use Bookit!

1.0
Details
Did an all inclusive through them. Turns out airport they offered was 4 hours away from the resort they offered. There was not one note that this was the case. When I get to the airport I was surrounded by taxi drivers offering to take me for $400. Most companies let you know differences in time to get to accommodations ect. Indicated by asterisk or highlighted. This is something the should've told me. I even spoke to them on the phone for help with the initial booking and no one mentioned it. This is something I should've know prior to going there for the first time ever. They would do nothing to help me.
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Review
#1069294 Review #1069294 is a subjective opinion of poster.
Service
Bookit Room Booking
Cons
  • Not knowing airport was 4 hours away from venue ahead of time
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Price reduction
Tags
  • not as advertised
  • worst Bookit
4.0
Details
I booked what would have been a fantastic deal for a week at an all-inclusive resort on Isla Mujeres, Mexico. Booked November 2015. Paid in full February 2016. Trip was for May. Received notification that "the hotel will not honor the reservation" and that we would...
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Review
#823154 Review #823154 is a subjective opinion of poster.
Service
Bookit Room Booking
Pros
  • Theoretical price
Cons
  • Customer service
Reason of review
Poor customer service

Contact Bookit Customer Service

Website:
bookit.com
Mailing Address:
14251 Panama City Beach Pkwy
Panama City Beach, FL 32413
USA
Phone:
(888) 782-9722
All Bookit Contacts

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