Bookit Reviews in Washington, District Of Columbia
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(3 of 233 reviews match)
Do not use Bookit!
Use Bookit with extreme caution. We booked an all inclusive vacation to Punta Cana earlier this year. The itinerary was booked 2 months in advance. Approximately 36 hours prior to departing for our trip we discovered that our itinerary had been changed without any notification. The return leg of our flight itinerary had been rescheduled. We had now been forced to return one day earlier. Here's the rub. I asked Bookit what recourse we had for the shortening of our trip. The response was take it up with the airline. After several hours wrangling with the airline, we were able to secure a full refund for the flight portion of the trip. I contacted Bookit again to seek their assistance in retrieving a refund for the hotel portion of our package. We had decided to cancel our4 day getaway because it had now been shortened to 3 days. Bookit only retrieved two night's stay. We had to forfeit close to $500.
Bookit Vacation Package Booking
Bookit in Washington, District Of Columbia - Round Trip Flight, Return Flight Booked WRONG Date!!!
My flight was supposed to get me from BWI to LAS on 4-6 and return on 4-9. This is the criteria I specified when booking my flight. My itinerary, however has me returning 12 hours after arriving in LAS Vegas! Customer support, after more than 2 hours of hold and transfers, insists it was my own fault. I do this for a living, I know how to book a flight online, it is the only way I book flights for myself or my clients! Bookit.com will not be getting any more business from me, or anyone I represent. Avoid this SHAM service!!!
Bookit Flight Booking
Bookit in Washington, District Of Columbia - Don't do it
I booked a hotel room on 3/1/10 and was charged $100.00 that day and charged another $270.00 on 3/19/10. I then cancelled the room within the time limit told to me on 3/25/10 with a $19.95 cancellation charge to follow. It is 4/2/10 and I still haven't received the refund. I tried to call BookIt and both the numbers on my itinerary are no longer working numbers. My Discover rep tells me that I have to wait 15 days to even file a claim. Ok, but they will be charging me another $270.00 today. My Discover rep says too bad you'll have to wait to file on that charge also. So my credit card bill is climbing and I have no defense until 15 days after all the charges go through. What a scam. We should all open companies and hold money for $15 days while we invest the capital. It is a win win situation for BookIt and a losing situation for all consumers. I love to let companies use my capital at no charge. It is the American way.
Bookit Room Booking
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