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Bookit Room Booking Review

Bad expierence.book it booked my hotel with no rooms available so I had to call book it and they wanted to charge me again
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Review
#937357 Review #937357 is a subjective opinion of poster.
Service
Bookit Room Booking
Reason of review
Order processing issue
1.1
Details
I purchased 5 airfare/hotel deals from Bookit. Our vacation included 12 other family members that we referred to Bookit. When we arrived at SFO to depart on an American Airlines flight, the flight was overbooked and had additional AA customers trying to get the same...
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Review
#917519 Review #917519 is a subjective opinion of poster.
Service
Bookit Flight Booking
Reason of review
Order processing issue
1.4
Details
I booked a vacation package and was never provided with the flight information in writing. I was told that the airline would e-mail me with the details. I was told it would have an overnight flight, and I was fine with that. What I was not told was that I would...
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Review
#901149 Review #901149 is a subjective opinion of poster.
Service
Bookit Vacation Package Booking
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Find me another flight where I'm not spending 10 hours in an airport
If there is negative stars option I will totally use that. This is my first time writing review for anything, I feel like I need to let everyone know what a scam this website is! It is not my first time booking hotel on bookit.com the previous experiences are normal,...
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5 comments
Anonymous
#1328310

You cant blame a website if u dont fo your homework on hotels and pricing...most hotel chains have third party vendors who usually charge fees which makes it higher than stated in some cases but u can't blame the site if the hotel is *** when u arrive etc..

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Review
#889360 Review #889360 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$200
On Saturday April 30,2016 I booked a trip for two to Jamaica. The representative Willie was amazing he did a wonderful job. He sent me my confirmation that noted $1414.00 will be deducted for our flight, $216.92 for insurance and $5.00 for room with 3 payments of...
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Review
#841371 Review #841371 is a subjective opinion of poster.
Service
Bookit Vacation Package Booking
Reason of review
Pricing issue
3.0
Details
So we booked ahead for an all inclusive Cancun vacation thinking we would be getting the best deal. Well, today, I went online and seen the same package for 200.00 less. I called thinking we could get credit for the difference. Nope, too bad, so sad. Prices vary so...
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Review
#807299 Review #807299 is a subjective opinion of poster.
Service
Bookit Vacation Package Booking
Pros
  • Prices
Cons
  • Losing money
Reason of review
Pricing issue
Loss
$200
Preferred solution
Price reduction

Bookit Vacation Package Booking Review

1.0
Details
We Booked a trip on Bookit.com and the price went up 3 times .The agent did nit know whst she was doing..We tried to cancel.But they already charged our card. Would take 7-10 days..
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Review
#805903 Review #805903 is a subjective opinion of poster.
Service
Bookit Vacation Package Booking
Reason of review
Pricing issue
1.0
Details
In October we paid for an all inclusive trip to Mazatlan through Bookit. Upon arriving at out Hotel Playa Mazatlan we were told that Bookit had never paid the hotel for our stay!!!!! We had no choice than to put the charges on our credit card. The hotel staff was so...
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Review
#773923 Review #773923 is a subjective opinion of poster.
Service
Bookit Vacation Package Booking
Reason of review
Not as described/ advertised

Bookit Hotel Booking Review from Los Angeles, California

1.7
Details
Horrible. Tub was dirty at arrival, sheets were stained, TV was broken and there was tape over the batteries on the remote control, my husband saw a roach in the bathroom. The pictures displayed on bookit.com website did not reflect actual room. I want to check out now! Bookit.com customer service prior to stay was shotty, I was double charged for the booking and had to call twice and speak to two different reps to get the problem resolved. The first rep was not knowledgeable, I was surprised she and the latter rep worked for the same company. I was attracted to bookit.com for their great deals, but after they add their fees, etc the discount dissappears. You might as well book from the hotel directly. I will never use bookit.com again.
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Review
#726602 Review #726602 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Bookit Customer Service

Mailing Address:
BookIt.com, Inc.
14251 Panama City Beach Pkwy
Panama City Beach, FL 32413
USA
Phone:
(888) 782-9722
All Bookit Contacts

Compare Bookit to

Expedia
Expedia
1973 reviews
1.5
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Last month I booked a room at Cardiff by the Sea in Encinitas, Ca. for Valentine’s Day this year. I received a confirmation from the BookIt site and my card was charged immediately just as the email stated. When we arrived at the hotel on Saturday, February 14, ready...
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1 comment
Anonymous
#951707

Wow, I am very glad you wrote this review. I will remember that when making my travel plans for this summer.

Thank you

Review
#601195 Review #601195 is a subjective opinion of poster.
Service
Bookit Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution