Product: Bookit Flight Booking Clear all filters (23 of 23 reviews match)
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1.2
Details
I booked a trip to Cancun, Mexico about half a year ago for me and a friend. Its not until July, so 4 months from now. Well turns out my friend wont be able to make it on the trip. I called bookit.com's agents and they tell me that I can not get a refund from the plane...
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3 comments
Machele
#1663706

Your original idea of doing it the simple way no longer applies in this brave new world of governmental regulation---all for your own good of course. Take the advice of Anonymous below. It is your only option.

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Review
#1497281 Review #1497281 is a subjective opinion of poster.
Service
Bookit Flight Booking
Cons
  • Not being able to change the name on a fight ticket i purchased
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2029
Preferred solution
I would like either a refund or just to be able to change the name on my companion's flight ticket.

Bookit in Lebanon, Pennsylvania - Missed flight

Please help me get another flight. Just missed mine.
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Review
#1410324 Review #1410324 is a subjective opinion of poster.
Service
Bookit Flight Booking

Bookit in Dover, New Jersey - No answer

I called to modify my itinerary and there was no answer
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Review
#1367868 Review #1367868 is a subjective opinion of poster.
Service
Bookit Flight Booking
2.5
Details
My flight was booked for Austin-Dallas- Lima.First I could not check in online for the Dallas -Lima flight. I arrived at the airport and at the counter, I was told that they could not print the boarding pass for the Dallas-Lima flight nor give me any information about...
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Review
#1174884 Review #1174884 is a subjective opinion of poster.
Service
Bookit Flight Booking
Pros
  • Theoretical price
Cons
  • Lack of communication with customer
  • Lying customer service
  • Did not back up their sale
Reason of review
Poor customer service
Loss
$230
Preferred solution
Let the company propose a solution
Tags
  • worst Bookit
  • Worst customer relations service

Bookit - Flight Booking Review

1.0
Details
Bookit - Flight Booking Review
We had round trip flights to NYC over New Year's. The last email we recieved from them said we werr flying out of laguardia. The morning we were to leave we discovered that our return flight was leaving from Newark not Laguardia. They blamed me. I booked a round trip flight over the phone! They wanted to charge us $200 per person to fly out of Laguardia. Our taxi ride to Newark cost $120! YOU SUCK BOOKIT.COM. NEVER again. Telling everyone i know not to use you!
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Review
#984390 Review #984390 is a subjective opinion of poster.
Service
Bookit Flight Booking
Reason of review
Problems with payment
1.0
Details
This is my third booking through Bookit.com. First two were flawless. No changes in flight, smooth sailing. This trip that I'm on currently, Bookit decided to change my flight which lost me 10 hours of vacation time on Kauai. I called and complained, but they said it...
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Review
#964424 Review #964424 is a subjective opinion of poster.
Service
Bookit Flight Booking
Reason of review
Order processing issue
1.1
Details
I purchased 5 airfare/hotel deals from Bookit. Our vacation included 12 other family members that we referred to Bookit. When we arrived at SFO to depart on an American Airlines flight, the flight was overbooked and had additional AA customers trying to get the same...
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Review
#917519 Review #917519 is a subjective opinion of poster.
Service
Bookit Flight Booking
Reason of review
Order processing issue

Bookit Flight Booking Review

2.7
Details
Agent spelled name incorrect on ticket git to the gate and had to buy a new ticket..VERRY ANGRY AND NO .REFUNDS OR REPLACEMENTS. JUST UNHAPPY
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Review
#905082 Review #905082 is a subjective opinion of poster.
Service
Bookit Flight Booking
Reason of review
Poor customer service
I booked a flight for 6 to Jamaica and choose to use bookit pay delay. Needless to say it's a scam. They tell you that that you can log in to the members lounge and make changes to your credit card. Well they kept rejecting the payment and each time charging me an...
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Review
#901450 Review #901450 is a subjective opinion of poster.
Service
Bookit Flight Booking
Reason of review
Problems with payment

Contact Bookit Customer Service

Website:
bookit.com
Mailing Address:
14251 Panama City Beach Pkwy
Panama City Beach, FL 32413
USA
Phone:
(888) 782-9722
All Bookit Contacts

Bookit Reviews

  1. 66 reviews
  2. 26 reviews
  3. 13 reviews
  4. 1 review
  5. 1 review
Bookit reviews
1.3
Details
They completely destroyed an upcoming surprise trip I had for my boys and a sick friend.They ruined the seating and had us all apart which left the minors scared to fly. Not to mention, the person with the heart condition. After calling to complain they were like, "oh...
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Review
#893784 Review #893784 is a subjective opinion of poster.
Service
Bookit Flight Booking
Cons
  • Lying customer service
Reason of review
Poor customer service
Preferred solution
Price reduction