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Bookit - Construction at hotel during stay.

1.0
Details
I arrived to jack hammering at the resort. Was told that Bookit should have informed me prior to my trip. Called them from Mexico. Was cut off. Called them twice since I’ve been home and still no resolution. Jack hammering went in for 5 days 10am to 7pm. Not a peaceful vacation.
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Author
Review #1549496 is a subjective opinion of poster.
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Bookit - Horrible experience!

I have booked a honeymoon trip for my son to Punta Cana. With the recent deaths we are not willing to risk it. On top of the fear of going we have found out that major renovations are going on in our resort. All the extras we paid for will not be offered. I have spend the last week on the phone and have no answers !!!! I believe my attorney will have to her involved if they are not willing to work with us.
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Author
Reason of review
Return, Exchange or Cancellation Policy
Loss
$4
Preferred solution
Let the company propose a solution
Review #1581152 is a subjective opinion of poster.
0 comments
1.0
Details
I booked for my whole family .. last sept. 12 of us .. To nickelodeon in DR .. total cost $20,000.00 .. I lost my Son in law last yr . And we needed to regroup as a family and this trip was also a retirement/40th anniversary celebration. Well that went out the window...
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Author
Review #1566277 is a subjective opinion of poster.
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Bookit - Do not book with book it.com

2.5
Details
This was my first time using book it.com. If your thinking about using them for a trip don’t walk but run! I used them to book my first wedding anniversary, less than one month before I am suppose to leave, they send me an email stating they are completely changing my resort! When I called customer service for a further explanation, I continue to get attitude and hung up on. Seemed like no one wanted to help me with this change of plans. I ended up having to call the corporate office and even then, nothing was done about my issue, not even a room upgraded, absolutely nothing! Do not book with this company would be my advice, because they could could less about their customers.
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Author
Review #1551750 is a subjective opinion of poster.
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Bookit - Duped

Tried booking trip to Jamaica, website was not giving me correct flight info so decided to call agent. Tried using my Visa card, was told it was not going through so gave her my Discover card which went through, low and behold they charged both cards totalling over 17k..totally fraud...do not use Book it, should be call Crookit
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Author
Review #1522924 is a subjective opinion of poster.
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Bookit - Ripped off

1.0
Details
Book it charge me $75 per person for cancellation which added up to $150 for the six of us. it had only been one week since I had started the payment plan for Bahia resort. Smh there getting rich off of cancellations. I don’t why why I can’t be sued for ripping people off people work hard for there money. Ridiculous Time to get lawyers involved
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Author
Review #1520857 is a subjective opinion of poster.
2 comments
1.2
Details
I booked a trip to Cancun, Mexico about half a year ago for me and a friend. Its not until July, so 4 months from now. Well turns out my friend wont be able to make it on the trip. I called bookit.com's agents and they tell me that I can not get a refund from the plane...
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h.kitchener
#1663706

Your original idea of doing it the simple way no longer applies in this brave new world of governmental regulation---all for your own good of course. Take the advice of Anonym...

Author
Cons
  • Not being able to change the name on a fight ticket i purchased
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2029
Preferred solution
I would like either a refund or just to be able to change the name on my companion's flight ticket.
Review #1497281 is a subjective opinion of poster.
0 comments

Bookit - Changes of flight concern

Unable to change my flight directly from American Airlines because it was scheduled with bookit.com.
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Author
Review #1480846 is a subjective opinion of poster.
0 comments

Bookit - Customer Service Representative

3.1
Details
The customer service representative, Garfield is does not appear knowledgeable of bookit policies and does not eloquently convey information. I've spoken with other representatives and the information he keeps giving me conflicts. I'm becoming extremely upset at the outrageous options he is attempting to provide me with.
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Author
Reason of review
Poor customer service
Preferred solution
Price reduction
Review #1413133 is a subjective opinion of poster.
0 comments

Bookit - Missed flight

Please help me get another flight. Just missed mine.
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Author
Review #1410324 is a subjective opinion of poster.

Contact Bookit Customer Service

Mailing Address:
BookIt.com, Inc.
14251 Panama City Beach Pkwy
Panama City Beach, FL 32413
USA
Phone:
(888) 782-9722
All Bookit Contacts
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Bookit - Transportation vouchers

Trying to reach Bookit.com customer support which hours say they open at 8am Eastern time. The time now is 904am Eastern time. No answer
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Author
Review #1391086 is a subjective opinion of poster.