Latest review first
I booked a trip to Cancun, Mexico about half a year ago for me and a friend. Its not until July, so 4 months from now. Well turns out my friend wont be able to make it on the trip. I called bookit.com's agents and they tell me that I can not get a refund from the plane...Read more
I didn't like
- Not being able to change the name on a fight ticket i purchased
Bookit - Duped
Tried booking trip to Jamaica, website was not giving me correct flight info so decided to call agent. Tried using my Visa card, was told it was not going through so gave her my Discover card which went through, low and behold they charged both cards totalling over 17k..totally fraud...do not use Book it, should be call Crookit
Bookit - Ripped off
Book it charge me $75 per person for cancellation which added up to $150 for the six of us. it had only been one week since I had started the payment plan for Bahia resort. Smh there getting rich off of cancellations. I don’t why why I can’t be sued for ripping people off people work hard for there money. Ridiculous Time to get lawyers involved
Bookit - Changes of flight concern
Unable to change my flight directly from American Airlines because it was scheduled with bookit.com.
Bookit - Customer Service Representative
The customer service representative, Garfield is does not appear knowledgeable of bookit policies and does not eloquently convey information. I've spoken with other representatives and the information he keeps giving me conflicts. I'm becoming extremely upset at the outrageous options he is attempting to provide me with.
Bookit - Missed flight
Please help me get another flight. Just missed mine.
Bookit - Transportation vouchers
Trying to reach Bookit.com customer support which hours say they open at 8am Eastern time. The time now is 904am Eastern time. No answer
Bookit - No answer
I called to modify my itinerary and there was no answer
I purchase a full FAMILY vacation package from them (Round Trip, and hotel). At arrival Hotel charge me extra money, saying that prices in their website are inaccurate. The biggest surprise came when taking our flight back, the flight back was canceled, and BookIt nor...Read more
I made a reservation for august 18th. to august 22nd. to Virginia beach (con. #151104062542). Went to check in an no reservation. Call bookit and they say sorry for the mixup. They said it will be set up form Sunday, in the mean time I'm left without a room for that...Read more
Bookit - Unhappy
Room is not up to standards
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