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I received a collection notice for a book they say I rented. I went on the website and the only time I ever rented a book from them was in July of 2012. We are now in March of 2017 so why is this their first attempt to contact me if I truly kept the book? Something is...
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#1017954
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Where to begin? Out of my personal experience Bookbyte seems like the biggest scam. To start my complaint - Please be aware that I ordered two books (and yes I do have a complaint about both of the books) I ordered one book to purchase and one book to rent for a...
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Anonymous
Anonymous

Bookbyte collections number 877-596-6318. I have no record of ever ordering from them but I have a collection notice in hand. This is well outside the statue of limitations fo...

1.0
I liked
  • False advertisement got me optimistic
I didn't like
  • Rejected used book demanding excessive amount
  • No refund
  • Very difficult to contact customer service
#972438
Reply to reviews
I sold them a couple of text books and based on their quote, I would have received nearly $80. This was competitive with other major websites and I selected them. I wish I had read their reviews first. I got under $40. The books were in excellent shape. Without...
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#955729
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Short Review for October 25, 2016, Pc_payment

Bookbyte
#943144
1.0
DO NOT USE THESE PEOPLE , anyone else but ..... they are horrible, charged me for a book without my knowing and made me wait 2 weeks for a refund. I will not buy another book from this company again.
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Bookbyte Sell Textbooks Review

Bookbyte
#733663
1.0
They say that they never received my book and its a scam never got paid and was unable to track it
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During the checkout process it gave a message about an address being incorrect. It also stated that my purchase was declined. I called my credit card company and found out that both purchases had actually been placed. I was even given approval codes. I asked 2...
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#906159
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Rented two textbooks, and expedited the shipment (3-5 business days). Day 10 the package arrived, and neither of the two books that I ordered were inside. A book for another poor soul was in the package. Customer service apologized and said that they had one of the...
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1.0
I didn't like
  • Order not fulfilled
#898257
Reply to reviews
I received the books however I never opened the package and just returned them because I did not need them. They charged me for renting the books. I contacted them and because I did not call them first to let them know I was returning the books they automatically...
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1.0
I didn't like
  • Lack of information available on website
  • Inventory issues
#866656
Reply to reviews
Bookbyte- Beware the sellers!
I shipped my book in the middle of March, they received my textbooks a week later and I haven't received money back until TODAY May 22th! They told me they sent me a check which was sent to the wrong address and came back to them (they played the game!). I told them to...
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1.0
#852586
Reply to reviews
I do understand that in business. If you don’t receive an item or product, that legally you are not liable for the charges. So, let’s go over the facts. Your company arranged for the shipping and receiving of a product from myself in the form of, “Books”. You also...
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#793004
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charged me three times for a book I wanted to rent. I am about to cry as I type, because I've looked at other reviews and see that other customers have had experiences where they haven't received proper pyment from this company as well. I feel as if any 5 start rating...
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Anonymous
Anonymous

This has happened to me too this week. I'm trying very hard to resolve the issue

1.7
I didn't like
  • Very difficult to contact customer service
  • Lack of information available on website
#775557
Reply to reviews
My children have rented multiple times from Bookbyte.com over the years. They tend to be slow and send notices that your books were not returned when they were, however they do end up locating them. My son recently returned a used textbook that he rented in good...
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1.3
I didn't like
  • Rejected used book demanding excessive amount
  • Very difficult to contact customer service
  • Lack of information available on website
#774455
Reply to reviews