Anonymous
map-marker Auckland, Auckland

Yas ripped me and my family off $500+

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NeThe house we booked could not accomodate us, the owner refunded all our money and yas took $500+ blimmen pathetic!

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User's recommendation: Never

Anonymous
map-marker Auckland, Auckland

Yas ripped me and my family off $500+, not blimmen good!

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Nothings been done about it, the lady said she would email me back and she never! Blimmen hopeless! Will not be using this site again!

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User's recommendation: Never

Anonymous
map-marker Sydney, New South Wales

Wrong email address sent

My booking no. Is HA-QJBQ5K.

I asked my email address be sent to the host so l can receive a confirmation email. When booking the wrong email was given.

I havent received any communication, this was the reason l contacted you. Many regards Christine mayo

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Anonymous
map-marker Auckland, Auckland

Listing a property

No one called me back about this.

I am wanting to list a property but know one had called me back.

I current have one listed with you. But I need to book another one in with you as well.

I went on the web site to do this.

Then I copied the url link off air bnb and then it said someone will call me about it. But know one has.

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Barley W

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Money has been taken from my account

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Bookabach - Money has been taken from my account

I booked accommodation it said it couldnt book at this time and said to go back to payment page so I did and tryed again. It did confirm either bookings but it took two payments out

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Loss:
$540

Preferred solution: Full refund

Anonymous
map-marker Auckland, Auckland

Refund

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We booked a place in napier for Xmas which we pd up front. We then had an email not even in my name to someone else saying the house was no longer ger available any money was put into my account but not the full amount I want to know why

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Travel Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.

Read full article
Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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