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BOOK IT Program

BOOK IT Program

bookitprogram.com
What is your customer experience with BOOK IT Program?

BOOK IT Program Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BOOK IT Program has a 3.3 star rating based on 3 customer reviews; consumers are mostly neutral. Reviewers value the Diversity of Products or Services and billing practices, and price level is reported as medium.

Positive Feedback

Users praise the variety of program options and find the program affordable while noting the reward structure appeals to students and families.

Negative Feedback / Risk Areas

  • Frequent BOOK IT Program reviews cite login and app problems that block claiming rewards.
  • Several customer complaints mention inability to issue rewards and lack of phone callbacks.
  • Poor communication on reported issues and slow resolution frustrate teachers and parents.

Key Takeaways for Future Customers

  • Expect mixed reliability with the app and online rewards functionality.
  • Prepare for limited direct support and the need to follow up on issues.
  • Consider the program value against its medium price and administrative quirks.
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Sandra C Pgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Florida

Classroom teacher that has used Book it for 27 years.

Terrible name of a service to be related to a student program. I did not receive a call back. Seriously, I do not need to write 100 words to get my point across!!!

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NATALIE S Bpc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issues with App

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I have downloaded the app and have been using it for the last month. I was trying to claim the pizza reward and it has logged me out and wont let me log back in.

I try to select my email to login and it will not get off the screen to login. My email address associated with the account is nataliesanders333@***.com

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Sindy Kov

Website program rewards not working

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My profile quit working and I'm no longer able to issue rewards for my kids in the program. I get an error message about no parent email on file but I am the parent and the teacher so the login email is the parent email.

I've been unable to issue rewards for 2 months. Phone number does not get an actual person.

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Megan S Aet

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Responses or updates on progress

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Updated by user Feb 03, 2025

I’ve contacted the company many times and haven’t heard back. Still not fixed.

Original review Jan 27, 2025

The main issue is that there is no communication about whether my reported issue was received and since Ive checked a few times, no communication about progress. If I at least had a note saying they have received my report and are working to resolve it, that would be better than putting it in my court to check in.

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