Book A Ride
Book A Ride Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Book A Ride has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Refund of my cancelled trip
Company fixed the issue and I have been provided with apology. Thru the Bustbus customer care who were very helpful and cooperative
My trip was cancelled by the book a ride company on 16th December from Toronto to Ottawa still I have not recieved the refund into my account nor any mail from them
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund for round trip that was cancelled
I booked a round trip from Ottawa to Toronto and from Toronto to Ottawa and both the buses were cancelled due to unforeseen circumstances" as was mentioned in the email. It also mentioned that I would receive a refund for my round trip in 10-15 business days.
Its been pretty long since my cancelled trip and I still have not received my refund yet. I am deeply deeply disappointed that I have not received my refund yet. This is utterly unacceptable.
Not only did I waste money on this ride, I also had to pay money for another ride for my round trip. NEVER BOOK WITH THEM!
Preferred solution: Full refund
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