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Expect all sales to be final. They don't honor their awesome return policy.

Booduns - Expect all sales to be final. They don't honor their awesome return policy.
Booduns - Expect all sales to be final. They don't honor their awesome return policy.
Booduns - Expect all sales to be final. They don't honor their awesome return policy.
Booduns - Expect all sales to be final. They don't honor their awesome return policy.
Booduns - Expect all sales to be final. They don't honor their awesome return policy.
Update by user Feb 01, 2020

They've offered me at most a 35% refund of the purchase price, that is only $10.50 of the $30 refund owed. I've been asking for an exchange for a larger size of the same item.

Or a full refund $35.94 to repurchase the correct size again and pay shipping again. All according to their own return policy.

Original review posted by user Feb 01, 2020
They have a great return / exchange policy to read before buying anything, but their customer service department doesn't honor it or follow it at all. I bought an item, pants, according to their measurements posted with the item, it was too small. According to their return policy, I should be able to return or exchange for any reason and only pay shipping fees one time (no customer will be required to pay any additional shipping fees on any return). Instead, they offered me at most 20% refund, that's just $6, when I should receive $30 or a free exchange for the correct size. The item looks legit and best good, I think there quality is good. Just beware that if you encounter a problem the sale is most likely final with a customer service that's worse than no customer service at all.
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ID
#1779484 Review #1779484 is a subjective opinion of poster.
Service
Booduns Customer Care
Pros
  • Quality products
Cons
  • Return policy offered to customers is not honored
Reason of review
Return, Exchange or Cancellation Policy
Loss
$36
Preferred solution
Full refund

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