bOnline Reviews
bOnline Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
bOnline has a 2.0 star rating based on 4 customer reviews, with 75% unfavorable and 25% positive sentiment. Consumers report the price level is high and many are dissatisfied, citing reliability and customer service as key issues.
Key Takeaways for Future Customers
- Read bOnline reviews for recurring reports of internet and VoIP outages.
- Expect mixed experiences: some technicians resolve issues quickly.
- Consider price sensitivity given customer comments about high cost.
Negative Feedback / Risk Areas
- Frequent customer complaints about prolonged internet and landline downtime.
- Poor customer service responsiveness and hard-to-reach support.
- High price level compared with prior providers.
Positive Feedback
Some reviewers praised a technician who restored service and noted value in discounts and reliability when it works; one recommendation called the service very good.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
bOnline has a 2.0 star rating based on 4 customer reviews, with 75% unfavorable and 25% positive sentiment. Consumers report the price level is high and many are dissatisfied, citing reliability and customer service as key issues.
Key Takeaways for Future Customers
- Read bOnline reviews for recurring reports of internet and VoIP outages.
- Expect mixed experiences: some technicians resolve issues quickly.
- Consider price sensitivity given customer comments about high cost.
Negative Feedback / Risk Areas
- Frequent customer complaints about prolonged internet and landline downtime.
- Poor customer service responsiveness and hard-to-reach support.
- High price level compared with prior providers.
Positive Feedback
Some reviewers praised a technician who restored service and noted value in discounts and reliability when it works; one recommendation called the service very good.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Internet issues
The reviewer tried to contact the company before posting this review.
- - Internet and phone were down all day.
- - The outage caused business losses.
- - Customer service contact methods were not working.
Very poor service today full day Internet is not working my phone line is also not working because of this I lost my business .if I try to contact coustmer service that also not working. Very very poor and unprofessional behaviour
No internet
- - He checked local networks and explained what happened.
- - We were back online after he sorted the phones and we are happy to recommend Bonline.
man sorted me out
he checked all the local networks via exchange
told me what had happened and explained what i had to do with my machines and after that we were all back online and then he sorted out the phones
we are very happy with this service whcich he provided
i would recommend Bonline to anyone
User's recommendation: very good service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Landline not working
The reviewer tried to contact the company before posting this review.
My Voip phones have stopped receiving calls and I have been unable to contact anyone in Bonline for days Bewareas their main and only telephone number keeps diverting to an individuals voice mail.
Preferred solution: My service working
Reigate, England
Nothing but trouble for 6 months
Gone digital with the phone line wish I hadnt bothered ,had no issue except for price with the last provider ,promised a great service and I wish I could go back to the old way !!
User's recommendation: Don’t !!
Disgusting customer service
- - Their customer service is the worst.
- - They wasted 3 hours and couldn't provide the login details.
Their customer service is the worst. I needed a simple log in details and their service team wasted my 3 hours and still couldn't help me out with what I was looking for.
is that what you call customer service ?
Preferred solution: Apology
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