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Bongo Clothing

Bongo Clothing Reviews

www.bongo.com
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Bongo Clothing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bongo Clothing has a 1.5 star rating from 2 reviews and consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Reviewers value Discounts and Special Offers and product diversity. Reviews cite problems with exchange, refunds and cancellation policy and the website. Price level reported as medium.

Key Takeaways for Future Customers

  • Check Bongo Clothing reviews for recurring product quality and customer service issues.
  • Expect medium price level and promotions on discounts and special offers.
  • Document issues early for refund or exchange attempts.

Negative Feedback / Risk Areas

  • Repeated customer complaints about product quality such as peeling leather and faulty swimwear hooks.
  • Poor customer service and unresponsive support, difficulty leaving messages.
  • Problems with exchange and refunds and website functionality.

Positive Feedback

Some reviewers appreciate discounts and a diverse product selection.

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Jessica M Wuv

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Verified Reviewer
| map-marker Prospect Park, Pennsylvania

Disappointed in quality

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Dissatisfied with the quality of Bongo boots.
  • - Worn once (2-3 hours); leather peels at the front.
  • - Not due to weather; it was just a cold day.

Extremely dissatisfied and disappointed in the quality of the boots I have from Bongo. One time!!!

one time,I wore my boots for about 2-3 hours, and the leather is peeling all over especially in the front of the boots. It wasnt in-climate weather(rain, snow, etc), it was a little cold but that should not affect a pair of boots in this way, or to this extreme.

I have taken pictures of the boots after I wore them, including the sole of the boot, so you can see that I didnt wear them for long. Not sure where I can send the pictures as there isnt an option to do so in this message.

Preferred solution: Another pair of better quality shoes

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Raizel Wze

Piece of *** customer service

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Cant even leave a message, i dont think i will be buying bongo products anytime soon! Very unprofessional and they do not even respond!

Reason of review:
Poor customer service
View full review
Raizel Wze

Very humiliating and embarrassed

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AI Highlights
  • - Bought a 2-piece orange polka dot bikini; the top's hook kept coming undone, causing incident at the lake, and I'm disappointed as a Bongo buyer.
Updated by user Jul 04, 2017

Bathing suit came unhooked on a beach at a lake, very embaressing....will not buy a bongo bathing suit again especially one with hooks

Original review Jul 01, 2017

Had bought a 2 piece orange polka dot bikini, the top had a hook on it, wore a few times but always made me wary because had constantly check back hook of top part, sure enough went to lake with my husband and the hook came undone? So i gave everyone a show and had to run and buy a tshirt so didn't happen again, highly disappointed because i buy a lot of bongo products so i am very disappointed Thank you, sure i wont hear nothing back from bongo but had put out there Jodi cleary

Reason of review:
Bad quality
View full review

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