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Bonanza - Bad customer service

2.4
Details
My account was cancelled, strill dont know why, noy even a answer of whyt it was cancelled, I has sales made and the informed the customer before me I just cant log . not even a notification or an answer, thats why i use the classics ebay and amazon . they dont even have a phone to call
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#1680115 Review #1680115 is a subjective opinion of poster.
Cons
  • No customer service at all
  • Horrendous lack of customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bonanza Bad Customer Service

Bonanza in Miami, Florida - Unauthorized charges to my credit card

1.0
Details
I noticed 3 charges on my account dating back from December 2018 to March 2019
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#1507313 Review #1507313 is a subjective opinion of poster.

Bonanza in Miami, Florida - Missing item in my order

I am missing something from my order
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#1486224 Review #1486224 is a subjective opinion of poster.
Reason of review
Order processing issue

Bonanza in Miami, Florida - Terrible

1.0
Details
Havent recieved item. Contacted seller and there response was they have no record of my purchase. Contacted bonaza and they havent said much of anything and havent responded to last email
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#1386604 Review #1386604 is a subjective opinion of poster.
Reason of review
Order processing issue

Bonanza and The Sorcerer's Cellar

I've been a client of The Sorcerer's Cellar for a few years now. At one time he listed his items on Bonanza but no longer does. Now, for the second time that I'm aware of, Bonanza has allowed a fraudulent seller to reopen his storefront and counterfeit his listings. It appears that Bonanza supports this kind of criminal activity because they keep allowing this to happen. Just be aware if you decide to make a purchase on Bonanza. You may or may not be dealing with a legitimate seller and whatever item you purchase you may either not receive or worse. Especially if providing the seller with personal information.
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#1431705 Review #1431705 is a subjective opinion of poster.
Reason of review
Bad quality

Bonanza in Lake Mary, Florida - Items not received

NOTHING CAME TO ME! I RECIEVED 0 NEW UPDATES! I EITHER WANT MY ORDER OR A FULL REFUND! 228-383-6152
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#1415160 Review #1415160 is a subjective opinion of poster.
Reason of review
Order processing issue

Bonanza in Miami, Florida - I ordered a regular book of 225 pgs

They sent to me a dreadful, amateur DVD photocopy. Cojointly they sent to me a letter on behalf of Steve , whith a email address(oldbikes77@yahoo.com .I tried to contact him , but I never received answer.
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#1447441 Review #1447441 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Bonanza in Clearwater, Florida - Answer to my question from customer service.

The answer made absolutely no sense in relation to my question. 2 thumbs down
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#1447699 Review #1447699 is a subjective opinion of poster.
Reason of review
Poor customer service
If you looking for trouble by on Bonanza
Mistake one; Place order on Bonanza the worst shopping website ever. Mistake two; Paid using credit card not PayPal Order never arrived. We got email from seller to cancel order, but was no option for that. Bonanza never answered to our complain nor place our review we...
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Review
#759042 Review #759042 is a subjective opinion of poster.
Cons
  • Never help me to get money back for product not delivered
  • Support or customer service
  • Being ripped off
Reason of review
Poor customer service
Loss
$67
Preferred solution
Full refund
Tags
  • Bonanza Service Nightmare

Contact Bonanza Customer Service

Mailing Address:
Bonanza, Inc.
3131 Western Ave #428
Seattle, Washington 98121
United States
Phone:
(206) 588-5849
All Bonanza Contacts

Bonanza Return Policy Review

5.0
Details
If i buy a chain and i dont like it can i return it?
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Review
#670372 Review #670372 is a subjective opinion of poster.