Rating: 2 Stars Clear all filters (31 of 434 reviews match)
Filter by rating
filters
Product:
Show
Rating:

Bonanza review: Bad customer service

2.4
Details
My account was cancelled, strill dont know why, noy even a answer of whyt it was cancelled, I has sales made and the informed the customer before me I just cant log . not even a notification or an answer, thats why i use the classics ebay and amazon . they dont even have a phone to call
View full review
Review
#1680115 Review #1680115 is a subjective opinion of poster.
Cons
  • Horrendous lack of customer service
  • No customer service at all
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bonanza Bad Customer Service

Bonanza review in Northridge, California: NOT authentic Plexaderm

2.0
Details
Tried to contact everyone I could to tell the Plexaderm Seller advertised by Bonaza. Yes, I fell for the $39 sale price and sure did NOT get what I asked for; what I was sent was some “creme” in a push vial that did NOTHING! I finically reached the Seller, sent an email telling them it didn’t work and I wanted a refund! No response!!! Bonanza should not sell phony products from phony venders! Beware. BTW I ordered from the REAL Plexaderm and it did everything
View full review
1 comment
Anonymous
#1768811

Same thing happened to me over a year ago! Bought what I thought was Plexaderm Rapid Reduction Cream at a bargain price of $39.

NO bargain if it doesn’t work! Tried to contact Seller - no reply. Also contacted Bonanza - all I got was an email address. Was told they would deal with their Seller and I would get a refund.

I waited and waited.

NO refund, and unable to get further response from Bonanza! BUYER BEWARE!!!

Review
#1650230 Review #1650230 is a subjective opinion of poster.

Bonanza review: I did not received the manual i paid for

2.0
Details
I paid for a manual that i bid for and I never got it. it was a georgie boy manual, they sent me a dvd that has nothing on it. were is my manual?? Lee Wilhelm 31 island way 902 clearwater fl 33767 phone 727 443 6738
View full review
Review
#1626086 Review #1626086 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Bonanza review: Operating Hours and Contact Phone Number

2.3
Details
While Pissedconsumer.com did provide a phone number, no one answered when I called at 9AM EST. Also, the Bonanza.com website does not provide any phone number. Need to be able to TALK to someone (or, as a minimum Chat with them) during normal business hours (in all U.S. time zones)!
View full review
Review
#1558212 Review #1558212 is a subjective opinion of poster.
Service
Bonanza Customer Care
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Bonanza review: Return item

1.7
Details
Tried to call customer service number but the line was busy.
View full review
Review
#1516844 Review #1516844 is a subjective opinion of poster.

Bonanza review: I want to know when I’m receiving my order

1.8
Details
When will my order arrive
View full review
Review
#1493606 Review #1493606 is a subjective opinion of poster.
Service
Bonanza Shipping Service
Reason of review
Order processing issue

Bonanza review: To little shoes

2.3
Details
My shoes were to little can I send them back
View full review
Review
#1445369 Review #1445369 is a subjective opinion of poster.
Product
Shoes
Reason of review
Bad quality
2.0
Details
No further info needed, really. They simplly do not return messages.....EVER
View full review
1 comment
Mahalia
#1664169

I was new to Bonanza and purchased 2 different orders (on the same day from the same seller)... totaling ~ $150 on 3/9/19 First product received was a knock-off fake.

A 2nd purchase has NOT been shipped (14 days), I complained and left negative feedback. Now, I can't sign into my account.

Imagine that! Thank GOODNESS for Paypal and its protections!

Review
#1444479 Review #1444479 is a subjective opinion of poster.
Product
Bonanza Account
Pros
  • Selling elsewhere
Cons
  • Horrendous lack of customer service
Reason of review
Poor customer service
Loss
$70
Preferred solution
Just reduce my plan, that is all I have been sending messages about for 2 weeks. 1 sale in 1 month with 4200 listings for a $70 loss is absurd.
Tags
  • poor
  • Account
  • Change
  • Close
  • Messages

Bonanza review in Lake In The Hills, Illinois: Product not good - want refund

1.6
Details
Ordered Plexaderm Rapid Refuction creme-plus from Bonanza. THIS Plexaderm inferior to Plexaderm I’ve ordered from other sourses. Does NOT tighten and I’ve used it the same way I’ve used other Plexaderm. I’ve emailed Bonanza twice w/out any response...I want a Refund! BTW 85% left in tube!
View full review
Review
#1434494 Review #1434494 is a subjective opinion of poster.
Product
Plexaderm Rapid Reduction Eye Cream
Reason of review
Not as described/ advertised

Contact Bonanza Customer Service

Website:
Mailing Address:
3131 Western Ave #428
Seattle, Washington 98121
United States
Phone:
(206) 588-5849
All Bonanza Contacts

Bonanza Products and Services Reviews

Compare Bonanza to

Bonanza
Bonanza
1350 reviews
1.7
VS
Ebay
Ebay
1350 reviews
1.8
Compare Bonanza vs Ebay

Latest Question

Bonanza Questions

Bonanza review: Ordered and didn't get package

1.8
Details
Some Lego pieces have not been delivered
View full review
Review
#1236833 Review #1236833 is a subjective opinion of poster.
Service
Bonanza Shipping Service
Reason of review
Order processing issue