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I was looking for a new place to sell my items on, some place that is cheaper to sell than eBay. I don't do anything without doing research however and I have been selling as a regular individual for ( a VERY long time ) over 18 years now. with a 100% positive rate and...
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2 comments
Anonymous
#1042020

I completely agree, I haven't used Bananza, but came to the same conclusion after reading through the reviews. My advice to buyers: FIND THE ACTUAL COMPANY! Even ask the real company for the same deal on Bananza, I'm sure they'd be completely fine with that considering it probably saves them money!

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Review
#671671 Review #671671 is a subjective opinion of poster.
Reason of review
Problems with payment

Bonanza Return Policy Review

5.0
Details
If i buy a chain and i dont like it can i return it?
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Review
#670372 Review #670372 is a subjective opinion of poster.

Bonanza review in Glen Burnie, Maryland: Terrible support

1.7
Details
I ordered ginseng over a week ago and still haven't received it. The support is horrible at bonanza. You have to pay for some kind of membership if you want to actually talk to someone. When I sent a quick question it would always take several days to get a response. I have finally been giving some kind of tracking number with no other information. I have no way to track the package because It doesn't even tell me who is delivering the package so I have no idea what to do with the tracking number! This company is so unprofessional!!
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Review
#666926 Review #666926 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$83
Preferred solution
Had to order from Amazon yesterday and already received my Amazon order.I want a full refund or delivery by tomorrow. It shouldn't take this long or be this difficult to find out when I'm getting my product!

Received Fake Designer Items from Bonanza- SCAM

I purchased a very expensive designer handbag from Bonanza and received a cheap fake. I contacted the seller to no avail. My first contact with customer service was very disappointing. Subsequent contact with management at Bonanza was even more disappointing. They will not help out with anything or facilitate a return. They told me to work it out with the uncooperative seller. They stand behind their independent sellers and don't monitor customer satisfaction. There are scammers on this site and it's allowed. My next step is to follow up with the Better Business Bureau and ask paypal to intervene. I would never recommend this site to anyone.
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Review
#650122 Review #650122 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

BONANZA IS A SCAM

1.0
Details
I ordered a product and it just never arrived. I went to the Bonanza website for help and the links just kept going in circles with no answer except to contact the seller. I did, but of course no response. There is no phone number to contact anyone at Bonanza. The website does offer an upgrade at a premium in order to live chat with a representative, but I'm not throwing anymore money out the window. The link to request a refund from paypal went to a defunct web page. This is the biggest easiest scam ever ! This same complaint is all over the internet from many others. This company needs to be investigated. I reported this to the BBB, since somehow they have given Bonanza an A+ !
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1 comment
Anonymous
#1773903

They banned sunflower seeds. Are you kidding me???????????

Review
#634619 Review #634619 is a subjective opinion of poster.
Product
Bonanza Website
Cons
  • Being ripped off
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund

Other Product Review

If I have to order something and the only way is Through Bonanza I would just have to pass.
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Review
#629268 Review #629268 is a subjective opinion of poster.

Bonanza review in Scottsdale, Arizona: Wheres my tracking info

I placed an order on 4/1/15 and was told Id get an email with tracking info however I still have yet to get it and the sellers profile is no longer active- I have tried to send an email where the site has to contact seller and of course nothing! I need to speak to someone asap about this..they say bcz I have my purchaser thru paypal I am protected so I will get refunded but how can I start that process when there is not any contact numbers to contact..and contacting the paypal people is a joke, you cant understand what they are saying thru their accent and when you ask for them to repeat what they said they get nasty- HELP
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Review
#621593 Review #621593 is a subjective opinion of poster.
Reason of review
NEVER GOT A TRACKING EMAIL OR CONFIRMATION OTHER THEN WHAT THE BAMK SHOWS WHERE MY MONEY WAS WITHDRAWN
Loss
$40
Preferred solution
Full refund
1.3
Details
I found a good deal on a HD web camera, and ordered from this relatively new website and kept my fingers crossed. Sure enough after close to a month, I had no communication from the seller who sold the product on bonanza.com, and raising the issue with bonanza is of no...
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1 comment
Clema
#1070706

Bonanza support scam sellers who pay a monthly fee is why this people don't care about customers. I have a past conflict with a scam seller and I sent proofs of her scam history but this people erased my account and don't let me re-sign with the same computer.

Look like Bonanza goes for the money and money laundering. I recommend people to stay away from this store.

Go better to Ebay or Amazon.

Review
#616272 Review #616272 is a subjective opinion of poster.
Cons
  • Unreliable
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution

Bonanza review in Dallas, Texas: I never got what I bought

1.0
Details
I purchased and item and I never got it. I contacted the seller who sold me the item through Bonanza and never got back to me. Bonanza did absolutely nothing to help me out. They basically pointed me to contact the seller. I tried repeatedly to contact the seller but I never got any response. I got to the conclusion that I will never got my money back. They also pointed me to open a claim with PayPal. What upset me more than anything is that they made no intention to contact the seller, at least they never informed me that they did and what they had to say. There are a lot of pirates on this site and I will never buy anything else from this web site.
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Review
#613456 Review #613456 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$9
Preferred solution
Full refund

Bonanza review in Lilburn, Georgia: Review about Order Tracking

I have place an order over the net...I received an email with a tracking number yet it will not track on usps. I have yet to recveive this package. I NEED to speak with someone who can resolve this issue; as I HAVE been charge, and money has been taken from my account!
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Review
#510910 Review #510910 is a subjective opinion of poster.