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Bonanza Online Order Review

I ordered an item about 3 weeks ago. Never received item nor shipping info. The vendor to refuses to respond to me..... I spoke with my brother he said he had issues with bonanza.... he said he never received his items from them either.
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Review
#703995 Review #703995 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
At first, I was very excited about Bonanza as an alternative to Ebay. I'm a powerseller on Ebay, but I'm tired of their fees and Nazi like tactics, so I decided to give Bonanza a try. I spent several hours listing my items, waited for them to activate my account, which...
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Review
#692061 Review #692061 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

Bonanza Return Policy Review

1.0
Details
I have been emailing this company for more than 50 times now. All i need is an exchange. My item was too small. They were quick to charge my credit card but will be quick to give you the run around and get you anywhere. Waste my time until your 10day return policy is up, and *** 110%. I will never order from them again. They can shove my $53.99 up their ***!!!!
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Review
#678274 Review #678274 is a subjective opinion of poster.
Reason of review
Problems with payment
I was looking for a new place to sell my items on, some place that is cheaper to sell than eBay. I don't do anything without doing research however and I have been selling as a regular individual for ( a VERY long time ) over 18 years now. with a 100% positive rate and...
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2 comments
Anonymous
#1042020

I completely agree, I haven't used Bananza, but came to the same conclusion after reading through the reviews. My advice to buyers: FIND THE ACTUAL COMPANY! Even ask the real company for the same deal on Bananza, I'm sure they'd be completely fine with that considering it probably saves them money!

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Review
#671671 Review #671671 is a subjective opinion of poster.
Reason of review
Problems with payment

Bonanza Return Policy Review

5.0
Details
If i buy a chain and i dont like it can i return it?
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Review
#670372 Review #670372 is a subjective opinion of poster.

Bonanza in Glen Burnie, Maryland - Terrible support

1.7
Details
I ordered ginseng over a week ago and still haven't received it. The support is horrible at bonanza. You have to pay for some kind of membership if you want to actually talk to someone. When I sent a quick question it would always take several days to get a response. I have finally been giving some kind of tracking number with no other information. I have no way to track the package because It doesn't even tell me who is delivering the package so I have no idea what to do with the tracking number! This company is so unprofessional!!
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Review
#666926 Review #666926 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$83
Preferred solution
Had to order from Amazon yesterday and already received my Amazon order.I want a full refund or delivery by tomorrow. It shouldn't take this long or be this difficult to find out when I'm getting my product!

Received Fake Designer Items from Bonanza- SCAM

I purchased a very expensive designer handbag from Bonanza and received a cheap fake. I contacted the seller to no avail. My first contact with customer service was very disappointing. Subsequent contact with management at Bonanza was even more disappointing. They will not help out with anything or facilitate a return. They told me to work it out with the uncooperative seller. They stand behind their independent sellers and don't monitor customer satisfaction. There are scammers on this site and it's allowed. My next step is to follow up with the Better Business Bureau and ask paypal to intervene. I would never recommend this site to anyone.
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Review
#650122 Review #650122 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

BONANZA IS A SCAM

1.0
Details
I ordered a product and it just never arrived. I went to the Bonanza website for help and the links just kept going in circles with no answer except to contact the seller. I did, but of course no response. There is no phone number to contact anyone at Bonanza. The website does offer an upgrade at a premium in order to live chat with a representative, but I'm not throwing anymore money out the window. The link to request a refund from paypal went to a defunct web page. This is the biggest easiest scam ever ! This same complaint is all over the internet from many others. This company needs to be investigated. I reported this to the BBB, since somehow they have given Bonanza an A+ !
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Review
#634619 Review #634619 is a subjective opinion of poster.
Cons
  • Being ripped off
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund

Other Product Review

If I have to order something and the only way is Through Bonanza I would just have to pass.
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Review
#629268 Review #629268 is a subjective opinion of poster.

Bonanza in Scottsdale, Arizona - Wheres my tracking info

I placed an order on 4/1/15 and was told Id get an email with tracking info however I still have yet to get it and the sellers profile is no longer active- I have tried to send an email where the site has to contact seller and of course nothing! I need to speak to someone asap about this..they say bcz I have my purchaser thru paypal I am protected so I will get refunded but how can I start that process when there is not any contact numbers to contact..and contacting the paypal people is a joke, you cant understand what they are saying thru their accent and when you ask for them to repeat what they said they get nasty- HELP
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Review
#621593 Review #621593 is a subjective opinion of poster.
Reason of review
NEVER GOT A TRACKING EMAIL OR CONFIRMATION OTHER THEN WHAT THE BAMK SHOWS WHERE MY MONEY WAS WITHDRAWN
Loss
$40
Preferred solution
Full refund