Horrible food and customer service
My family and I went to this restaurant for dinner.When we arrived we found the place deplorable,dirty and food on the floor buffet table had food from each other in it (baked beans with green beans on top sloped over from messy customers ext.ext.) After traveling 2 1/2 hours instead of leaving we ordered off the menu from the kitchen 4 steaks .When we finally received are order that (took almost an hour) we are served are cold food we asked to have them warmed up(after we found out they had been sitting waiting for the server.)We hear the microwave and then again we wait almost 20 minutes.This is in a near empty restaurant.And then my husband looks at his food and finds a hair in it!! I don't know about you but I cant eat after that.We tell the manager and he asked if we want it replaced,well you know the answer.They still charge us.after pondering it that evening I call the store owner about are experience the next day to have him tell me that we will be refunded.Well numerous calls back and the last one 4 months later the owner (I know his voice buy now) said he was not in and he will leave a message.This is a restaurant all would be well advised to stay clear of.Chambersburg Mall,Chambersburg Pa.17201
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